Project Manager - Fairfield County

Project Manager – Fairfield County CT

 Since 1952, three generations have built M. Frank Higgins & Co. into the region's leading provider of commercial flooring products and services. Specializing in a variety of industries including education, healthcare, corporate, and hospitality, M. Frank Higgins & Co. prides itself on providing exceptional service and developing lasting relationships with our customers.

  Why Work with Us:

• A competitive salary between $95-125K plus performance-based incentives, based on quality and profitability of projects
  
• A generous benefits package including medical, dental, vision and long-term disability insurance
  
• Employer contributed Health Savings Account
  
• 401k participation with company match
  
• Flexible work from home arrangements
  
• Annual profit-sharing participation contributed to 401k plan
  
• 15 days of paid time off per year
  
• Employee appreciation days and team bonding events throughout the year
  
• Ongoing training opportunities
  
• Small company environment so you can have a significant impact and real opportunities for growth
  

  The Position:

The Project Manager (PM) will have overall day-to-day responsibility for onboarding flooring jobs and managing them to completion and per specification. The primary goals of the PM are to achieve annual revenue, gross profit margins, and customer satisfaction.  Responsibilities include:

• Oversee multiple projects concurrently, often at different stages, ensuring high-level control of scope, schedule, budget, and quality
  
• Review job take-offs and cost estimates for accuracy and profitability; identify risks early and adjust plans accordingly.
  
• Lead all pre-construction activities including contract negotiation, bid follow-up, subcontractor coordination, and document preparation.
  
• Create and manage detailed project plans, schedules, and documentation such as subcontractor contracts, Schedule of Values, and submittal logs; partner with leadership to establish project schedules and quality controls
  
• Ensure all submittals move quickly and accurately through the approval process with the project administrator.
  
• Coordinate labor and materials to guarantee on-time job starts and momentum during installation phases.
  
• Oversee installation teams for every assigned project, ensuring that all installers deliver high-quality workmanship, communicate effectively, and uphold company standards of service and professionalism; Monitor field progress closely and frequently, ensuring workmanship meets specifications and industry standards.
  
• Manage all change orders, additional work requests, and scope modifications, ensuring they are documented and billed accurately and promptly.
  
• Maintain complete digital project files
  
• Provide timely and accurate monthly billings to the finance department
  
• Lead communication between the office, installers, general contractors, clients, and vendors—maintaining tight project control and fast turnaround on issues.
  
• Support the development of a strong team culture focused on performance, accountability, and continuous improvement.
  
• Enforce safety and compliance standards
  
• Build and maintain strong, lasting relationships with customers, GCs, vendors, and partners
  
• Develop retention strategies to identify opportunities to expand work with existing accounts
  
• Monitor satisfaction throughout the entire project lifecycle and continuously improve the customer experience
  
• Stay informed and up to date on industry trends and developments 
  

 Required Experience and Skills:

• Bachelor’s degree in construction management, Business, or a related field.
  
• A minimum of three years of experience in project management in a construction or building trades environment
  
• Ability to serve a southeastern Connecticut client base with up to 75% local travel; clean driving record
  
• Microsoft computer experience; systems orientation experience
  
• Financial acumen in the areas of project budgeting and cost management
  
• Prior experience leading field staff (2 years)
  
• Organized, attentive to detail, and able to multitask
  
• Ability to work independently
  
• Personable, relatable, and a good communicator
  
• Negotiation skills and assertiveness
  
• Customer service aptitude
  
• Problem solving mindset
  
• Innovative and open to change and growth
  

Come Grow with Us! This position is well suited to a developable, talented person looking to grow their career. We are growing and expanding our business -  it’s an exciting time to join our team! If you are looking to join an innovative, fast moving company that values its employees, we want to hear from you! Learn more about us at https://www.mfhiggins.com/.