What are the responsibilities and job description for the General Manager position at 360 Fire & Flood?
We are 360 Fire & Flood, a leading national disaster restoration company committed to providing comprehensive and efficient solutions to commercial and industrial clients affected by fire, water, and other disasters. With over 200 years of combined experience in the industry, our team of highly skilled experts is dedicated to restoring your property with care and precision.
As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.
Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.
Duties And Responsibilities
As a trusted partner to many large national corporations, we understand the importance of a timely and effective response. Our round-the-clock availability ensures that we are always prepared to mitigate the impact of any disaster and restore your property to its pre-loss condition.
Our expertise lies in working closely with our clients and insurance companies to secure the best quality restoration services possible. This collaboration enables us to streamline the restoration process and minimize risk, reducing the burden on our clients. At 360 Fire & Flood, we strive to make the recovery process as smooth and seamless as possible, allowing you to focus on what matters most.
Duties And Responsibilities
- Lead operational strategy, ensuring efficiency, quality, and profitability across all divisions.
- Develop and mentor department leaders to strengthen teamwork, accountability, and communication.
- Implement systems, KPIs, and best practices that support growth and long-term sustainability.
- Partner with leadership to identify new business opportunities and expand market presence.
- Drive financial performance through smart forecasting, cost control, and revenue optimization.
- Promote a company culture rooted in respect, collaboration, and continuous improvement.
- Identify new opportunities, drive revenue growth, and expand the footprint across the region.
- Strengthen relationships with insurance partners, adjusters, property managers, and community members.
- Guide and support a talented restoration team across sales, operations, and project management to ensure every customer feels taken care of.
- Foster a positive, accountable, and supportive culture where people are encouraged to do their best work.
- Oversee operations, streamline processes, and ensure every project meets our standards for quality, safety, and communication.
- Work closely with the CEO and leadership team to set goals, improve systems, and position PCRS for long-term success.
- 10 years of leadership experience in disaster restoration, construction, or related industries.
- Proven ability to manage multi-department operations and lead organizational growth.
- Strong background in business strategy, budgeting, and performance management.
- Skilled communicator and motivator with a hands-on, team-oriented leadership style.