What are the responsibilities and job description for the Server Assistant position at 36 Granada?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
- Vision insurance
- Wellness resources
About Us:
36 Granada is renowned for its exceptional service, refined atmosphere, and exquisite cuisine. We are committed to delivering a seamless and elegant dining experience to our guests, where every detail matters.
Job Summary:
The Server Assistant (Backwaiter) plays a crucial role in supporting servers and ensuring a flawless, high-end dining experience. This position requires grace, efficiency, and attention to detail, assisting with table maintenance, service coordination, and guest satisfaction.
Key Responsibilities:
Guest Service & Experience
- Assist servers in delivering attentive, unobtrusive, and polished service.
- Ensure tables are set, cleared, and reset with precision and efficiency.
- Anticipate guest needs by offering water, bread, and additional accompaniments.
- Provide a seamless dining experience, working in sync with servers and kitchen staff.
- Handle guest requests promptly and professionally, escalating issues when necessary.
Service Coordination & Execution
-
Pre-bus tables discreetly, ensuring a clean and refined dining environment.
- Support in running food from the kitchen, ensuring proper plate placement and presentation.
- Assist in maintaining proper course pacing by coordinating with servers and chefs.
- Polish and prepare glassware, silverware, and tableware to maintain fine dining standards.
- Ensure all service stations are stocked, organized, and spotless throughout service.
Professionalism & Teamwork
- Maintain a poised and professional appearance, adhering to fine dining service etiquette.
- Communicate effectively with servers, bartenders, and kitchen staff to ensure smooth operations.
- Participate in pre-shift meetings to discuss menu changes, VIP guests, and service notes.
- Uphold health and safety standards, ensuring all service areas are clean and compliant.
Qualifications:
✅ 1 years of experience in fine dining or an upscale hospitality setting preferred.
✅ Strong attention to detail and ability to anticipate guest and server needs.
✅ Ability to move gracefully and efficiently in a high-end dining environment.
✅ Familiarity with wine service, food presentation, and luxury dining standards is a plus.
✅ Excellent communication skills and a team-oriented mindset.
✅ Must be able to stand for extended periods and carry multiple plates with finesse.
Perks & Benefits:
✨ Competitive hourly wage share of tips
✨ Employee dining discounts
✨ Training in fine dining service, wine, and hospitality
✨ Opportunities for career growth into server roles
✨ Supportive and professional team environment
