General Manager (P.F. Chang's)

You can apply at this job here: https://www.usajobs.gov/GetJob/ViewDetails/851669400

Overview
We are seeking an energetic and dynamic General Manager to lead and oversee all aspects of our hospitality operation. This pivotal role requires a passionate leader who thrives in fast-paced environments, with a strong background in food service management, team leadership, and customer satisfaction. As the driving force behind daily operations, you will ensure exceptional service delivery, maintain high standards of food quality and safety, and foster a positive work environment that motivates staff to excel. Your expertise will help us deliver memorable experiences to our guests while achieving operational excellence.

Duties

The primary function of the position involves work as a business and operational manager of the franchise restaurant for planning, directing, organizing and business resources to successfully operate and support the installation commander’s quality of life programs.

Responsible for the economic and efficient management of the franchise restaurant. Ensures all food and beverages meet Air Force (AF) and franchise standards in taste, temperature, freshness, and appearance while adhering to AF and franchise programs and policies. Effectively supervises managers, staff, and oversees recruitment and training of all personnel. Keep team members current on ongoing/upcoming promotions, business trends, and safety issues. Ensures adherence to all health and safety standards. Estimates food and beverage costs and ensures costs are maintained within established parameters. Purchases and maintains supplies, equipment, food and beverages at a level that meets current business trends and minimizes waste. Establishes financial goals, prepares budgets, analyzes financial results, maintains solid financial condition, and keeps expenditures within budgetary limits. Implements higher-level directives, franchise requirements and contract specifications. Formulates procedures and programs to ensure high standards of food and beverage operations consistent with AF and franchise expectations. Strict adherence to policies in customer service. Manages real property resources and provides expert advice on renovations, improvements, and any required construction in compliance with AF and franchise standards. Investigates and resolves food and beverage quality and service complaints. Implements, monitors, reviews, and evaluates menu items, food production, and food service. Develops and implements marketing strategies and special events to maintain market share and grow customer base. Establishes and monitors a cleaning and preventative maintenance program for facilities, equipment and vehicles. Establishes an internal performance management system to ensure proper assignments and reviews evaluation of employee performance. Administers internal control system to preclude or minimize the potential for fraud, waste, and abuse. Arranges for equipment repairs and other services as required. Complies with EEO concepts and security directives and maintains an appropriate work environment. Communicates ideas, contributions, trends and occurrences to other subordinate supervisors, other franchise locations and HQ AFSVC.

Pay: $68,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training

Work Location: In person

Salary : $68,000 - $73,000