PRN Resident Services Assistant

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Internal Compensation Grade

H11

Work Shift

Day (United States of America)

Job Summary:

Performs necessary secretarial duties with a high degree of accuracy and efficiency; Coordinates the Front Desk coverage and service coordination support for resident issues and needs; Directly assists leasing with marketing efforts and also supports the business office with financial-clerical needs;

Core Responsibilities and Essential Functions:

Provides resident service assistance * Receives residents information on issues and needs and solves or routes accordingly * Coordinates front desk coverage with volunteers and staff to assure coverage is ongoing * Represents Atherton Place staff for specific resident forums including library and gift shop needs * Assists health resources with assistance for resident functions as requested Provides leasing support * Assists Leasing Coordinator and Operations Manager with marketing tour and inquiry support. * Assists with marketing projects including mailers, creation of material, and function coordination. * Assists with the upkeep and organization of leasing/resident file paperwork. * Assists with newcomer orientations Performs appropriate office support duties * Supports documentation needs of staff and residents * Takes minutes of staff and resident meetings as required * Schedules meetings for business office staff and residents * Updates documentation, including resident and staff phone listings, storage bin lists, resident cable channel, birthday lists and greetings, emergency data sheets, and mailer addresses. * Orders flowers for community needs Provides financial and equipment support * Supports financial functions including deposit slip and report creation. * Oversees office supply needs including copier, fax, printers, and letterhead/paper needs Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• High School Diploma General

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• AHA-HFA - AHA Heartsaver First Aid or BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Required Minimum Experience:

Minimum 3 years experience within the business office field Required and work experience with a senior community helpful. Required

Required Minimum Skills:

40-50 words per minute typing; computer skills a must with office support and system programs; business office background a plus; good public relations skills with a customer service attitude a must.;

We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy.  We think it’s pretty simple – we care for our team members and our team members care for the community.  Make a difference in patients’ lives… and your own! Here, it’s more than healthcare – it’s CareerCare!