Catch Manager

Restaurant Manager
Catch 31 – Hilton Virginia Beach Oceanfront
Virginia Beach, VA 23451

Catch 31 at the Hilton Virginia Beach Oceanfront is seeking an experienced, service-driven Restaurant Manager to lead daily operations in one of Virginia Beach’s premier oceanfront dining destinations. This is a full-time, salaried leadership role responsible for overseeing front-of-house execution, supporting team performance, and ensuring an exceptional guest experience.

The Restaurant Manager serves as the Manager on Duty (MOD) during assigned shifts and reports directly to the Catch 31 General Manager. This leader must be comfortable making real-time decisions, directing the flow of service, supporting staff development, and maintaining operational standards in a high-volume environment.

Responsibilities:

• Oversee daily restaurant operations and ensure smooth, efficient service execution

• Serve as Manager on Duty (MOD) during assigned shifts

• Lead and support front-of-house staff in a fast-paced, high-volume environment

• Maintain a visible floor presence and lead by example during service

• Manage guest interactions, resolve concerns, and ensure a high level of guest satisfaction

• Supervise service flow, table turns, seating coordination, and communication between front and back of house

• Coach, train, and develop team members to uphold service and hospitality standards

• Support staffing, shift coverage, and daily labor execution as directed

• Assist with opening, closing, and overall shift accountability

• Ensure compliance with safety, sanitation, cash handling, and company policies

• Partner closely with the Catch 31 General Manager on operational goals, team performance, and guest experience initiatives

Our Culture:
At Shamin Hotels, we live by our TOP values:
Teamwork – We support one another and work together to achieve shared success.
Ownership – We take pride in our work, our hotel, and the guest experience.
Passion – We bring energy, enthusiasm, and heart to hospitality every day.

Only those selected for an interview will be contacted.

Shamin Hotels is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Qualifications:

• Previous restaurant management experience in a high-volume environment required

• Strong leadership presence with the ability to direct and support a team during active service

• Excellent guest service, communication, conflict resolution, and problem-solving skills

• Ability to make sound decisions quickly and professionally while managing shift operations

• Strong organizational skills and attention to detail

• Ability to work independently and take ownership of restaurant operations during assigned shifts

• Must have open availability, including days, nights, weekends, and holidays

• Familiarity with POS systems, restaurant procedures, and front-of-house operations required

Schedule:

• Full-time

• Salaried

• Open availability required

• Nights, weekends, and holidays required

Physical / Mental / Emotional Requirements:

• Ability to stand and walk for extended periods during scheduled shifts

• Ability to move throughout the restaurant, dining room, kitchen, and service areas frequently during each shift

• Ability to lift, carry, push, and pull up to 25 pounds regularly and up to 50 pounds occasionally

• Ability to bend, stoop, reach, kneel, crouch, and climb stairs as needed

• Ability to use hands and fingers to handle, grasp, and operate standard restaurant equipment, including POS systems

• Ability to communicate clearly and effectively with guests, team members, and managers in a fast-paced environment

• Ability to observe details at close and distance range, including guest needs, floor conditions, and service flow

• Ability to multitask, prioritize, and make sound decisions under pressure

• Ability to remain calm, professional, and service-focused when dealing with difficult situations or dissatisfied guests

• Ability to work in a fast-paced, high-volume environment with frequent interruptions and changing priorities

• Ability to maintain regular attendance and work a flexible schedule, including nights, weekends, and holidays

• Ability to demonstrate emotional resilience, professionalism, and good judgment while supervising staff and supporting guest service standards

Salary : $50,000 - $55,000