What are the responsibilities and job description for the Operations Customer Support (In-Office, Roanoke VA) position at 2NSystems?
Asset Lifecycle Management Specialist
Location: Roanoke, VA (In-Office)
Employment Type: Full-Time
About The Role
At 2NSystems, we don’t just manage assets—we optimize the performance and lifecycle of critical infrastructure that powers data centers across the country.
We’re looking for a highly organized and detail-driven Asset Lifecycle Management Specialist who thrives in a fast-paced environment and enjoys coordinating across teams, solving problems, and driving efficiency. In this role, you’ll play a key part in ensuring our customers’ assets are tracked, maintained, and optimized from start to finish.
If you enjoy working with data, schedules, and cross-functional teams—and want to be part of a growing company in the mission-critical space—this is a great opportunity to build your career.
About 2NSystems
2NSystems is an industry leader in data center and critical facility systems, products, and turnkey services. We ensure mission-critical facilities are properly powered, cooled, monitored, and protected.
We operate on a nationwide scale, delivering industry-leading solutions and project management to customers across the U.S. Our mission is simple: to simplify and strengthen the complete lifecycle of critical infrastructure.
Our core values—Alignment, Discipline, Respect, Partnership, Professionalism, Results, and Transparency—drive everything we do.
What You’ll Do
Experience in manufacturing, operations, or supply chain environments, Familiarity with asset tracking or lifecycle management systems, and Passion for process improvement and efficiency.
Benefits & Perks
At 2NSystems, we believe in supporting our employees both professionally and personally. Our benefits package includes:
This is an in-office role based in Roanoke, VA, with standard business hours (Monday–Friday, 7:30 AM – 5:00 PM EST). The role is primarily desk-based, with regular collaboration across teams.
Why Join 2NSystems?
This is more than just a scheduling role—it’s an opportunity to:
Location: Roanoke, VA (In-Office)
Employment Type: Full-Time
About The Role
At 2NSystems, we don’t just manage assets—we optimize the performance and lifecycle of critical infrastructure that powers data centers across the country.
We’re looking for a highly organized and detail-driven Asset Lifecycle Management Specialist who thrives in a fast-paced environment and enjoys coordinating across teams, solving problems, and driving efficiency. In this role, you’ll play a key part in ensuring our customers’ assets are tracked, maintained, and optimized from start to finish.
If you enjoy working with data, schedules, and cross-functional teams—and want to be part of a growing company in the mission-critical space—this is a great opportunity to build your career.
About 2NSystems
2NSystems is an industry leader in data center and critical facility systems, products, and turnkey services. We ensure mission-critical facilities are properly powered, cooled, monitored, and protected.
We operate on a nationwide scale, delivering industry-leading solutions and project management to customers across the U.S. Our mission is simple: to simplify and strengthen the complete lifecycle of critical infrastructure.
Our core values—Alignment, Discipline, Respect, Partnership, Professionalism, Results, and Transparency—drive everything we do.
What You’ll Do
- Coordinate and place warranty orders to support customer needs
- Develop and manage production and service schedules to align with operational priorities
- Monitor inventory levels, production progress, and workflow efficiency
- Adjust schedules and priorities to meet changing demands and deadlines
- Collaborate cross-functionally with operations, engineering, and other teams
- Track and report on asset lifecycle data, progress, and performance
- Maintain accurate documentation in internal systems and customer platforms
- Identify opportunities for process improvement and operational efficiency
- Support continuous improvement initiatives across the organization
- 2–4 years of experience in operations, scheduling, logistics, or a related field
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication skills (written and verbal)
- High attention to detail and problem-solving mindset
- Strong analytical skills and comfort working with data
- Ability to collaborate across teams and levels of the organization
- A proactive, adaptable, and team-oriented approach
Experience in manufacturing, operations, or supply chain environments, Familiarity with asset tracking or lifecycle management systems, and Passion for process improvement and efficiency.
Benefits & Perks
At 2NSystems, we believe in supporting our employees both professionally and personally. Our benefits package includes:
- Generous PTO: 3 weeks of paid time off
- Paid Holidays: 9 company holidays 1 floating holiday (your birthday!)
- Medical Coverage: Company pays 100% of the lowest-cost plan
- Additional Medical Support: Contributions toward dependent coverage
- Dental & Vision: Company covers 50% of premiums
- 401(k) with Match: Up to 4% company match
- Life Insurance: Company-paid at 2x salary
- Telehealth Services: Covered by the company
- Career Development: Training programs and growth opportunities
- Team Culture: Collaborative, supportive, and growth-focused environment
This is an in-office role based in Roanoke, VA, with standard business hours (Monday–Friday, 7:30 AM – 5:00 PM EST). The role is primarily desk-based, with regular collaboration across teams.
Why Join 2NSystems?
This is more than just a scheduling role—it’s an opportunity to:
- Gain exposure to large-scale, mission-critical infrastructure
- Work cross-functionally across multiple departments
- Contribute directly to operational success and customer satisfaction
- Grow your career in a fast-moving and expanding industry
Salary : $40,000 - $55,000