What are the responsibilities and job description for the Administrative Assistant / Office Manager position at 2nd Order Solutions?
2nd Order Solutions (2OS)
2OS is a boutique consulting firm that provides outstanding results in the credit and risk industry to clients all over the world. We offer a casual office environment, hybrid work schedules (spend at least 50% of your time in the office), competitive medical, dental, vision and retirement benefits, and a team-oriented environment where our associates genuinely enjoy working together.
Our goal is to make 2OS a great place to work for all, and our passion is our people. We never settle for “good enough” as we constantly strive to continue growing as a business for our team and to create an environment rooted in development and growth.
The Role
We’re looking for a highly organized and proactive Administrative Assistant to join our Richmond office. In this important role as our only assistant, you’ll provide high-level administrative support to our two partners. You’ll play a key part in keeping our operations running smoothly and our people connected — from managing busy schedules to orchestrating company events.
What You’ll Do
Partner Support: Deliver top-tier administrative support to our two partners by:
- Managing complex calendars and prioritizing high-impact meetings
- Coordinating domestic/international travel, including client - logistics
- Supporting business development efforts (e.g., tracking outreach in Salesforce)
- Drafting and editing decks, spreadsheets, and correspondence
- Preparing expense reports promptly and accurately
- Conducting research on clients, markets, or ravel needs as requested
People Support:
- Assist the Chief People Officer and Leadership Team with meeting coordination and ad hoc projects
- Lead planning and logistics for company-wide offsites (2 per year) — from scheduling and communications to catering, lodging, and team swag
- Organize monthly team events, happy hours, lunches, and birthday celebrations to keep our culture strong
Systems & Administration:
- Serve as the Expensify administrator (approving and reimbursing expenses)
- Manage office operations across Richmond and Arlington, including supplies, meals, property manager liaison and vendor coordination with occasional (1x month travel to our Arlington office).
Basic Qualifications- High School Diploma, GED or equivalent certification
- 2 years of experience as an Administrative Assistant or office manager
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Exceptional organization and attention to detail
- Strong written and verbal communication skills
- Ability to anticipate needs, solve problems, and adapt quickly
- A self-starter with a team-first mindset
- 3 years of Administrative Assistant experience
- Background in a client-focused or professional services environment (consulting, accounting firm, law firm, etc)
2nd Order Solutions is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.