Front Office/Medical Assistant

We are recruiting for an experienced front/back office team member for a specialty practice in Grovetown, GA preferably residing in or near the area. The new Team Member is responsible for working in a medical clinic for foot and ankle services. We are looking for someone who can communicate with patients and co-workers in a professional yet friendly manner, and can thrive in a fast-paced environment.

We are looking for a hardworking, dedicated, and dependable individual who is available to start immediately and is committed to providing excellent service to our patients and supporting the day-to-day operations of the practice. Because this position involves managing healthcare operations, billing systems, and front-office coordination, candidates must have a working smartphone for onboarding and daily operations.

Ideal candidates will possess the following qualities:

• Familiarity with healthcare operations management
• Experience with multi-line phone systems and patient scheduling
• Understanding of system workflows
• Passion for helping patients
• A positive attitude
• Excellent customer service skills
• Strong written and oral communication skills
• A strong work ethic
• Ability to work well within a team and independently

Responsibilities for front office include: answering phones, scheduling appointments, check in, checkout, insurance verification, and collecting payments

Responsibilities for back office include: Assisting the doctor with patients, patient vitals, patient charts, and helping with DME supplies. We are looking for someone who is computer savvy, can multi-task, ability to learn and follow policies and procedures, and provide 5-star service to our patients.

Preferred experience: 1 year in a medical office setting and an understanding of health insurance as it relates to patient benefits, deductibles, co-insurance, and co-pays.

This company is an equal opportunity employer. All decisions concerning the employment relationship are made without regard to age, race, color, religion, creed, sex, national origin, marital status, veteran status, the presence of any physical or mental disability, genetic information or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our company values and will not be tolerated.

Schedule:

• 8 hour shift
• No weekends

Work Location: Grovetown office

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off

Experience:

• Customer service: 1 year (Preferred)
• Medical office: 1 year (Preferred)
• EMR systems: 1 year (Preferred)

Ability to Commute:

• Grovetown, GA 30813 (Required)

Work Location: In person

Salary : $32,963 - $50,391