What are the responsibilities and job description for the Dispatcher position at 256 Trucking LLC?
Company Description 256 Trucking LLC is North Alabama’s premier specialized freight transportation company, serving customers who require safe, reliable movement of complex and high-value loads. The company is committed to professional service, strong customer relationships, and efficient operations across local and regional routes. Team members work in a fast-paced, logistics-focused environment where clear communication and attention to detail are essential. 256 Trucking LLC offers opportunities to grow skills in dispatching, transportation coordination, and customer service within a stable, expanding organization.
Role Description The Dispatcher role at 256 Trucking LLC is a full-time, on-site position based in Huntsville, AL. The Dispatcher will manage daily truck schedules of our Flatbed, Step Deck, and Landoll assets, assign loads, and coordinate routes to ensure timely and safe delivery of specialized freight. Typical responsibilities include monitoring driver locations, updating load statuses, handling incoming calls and messages from drivers and customers, and resolving scheduling or routing issues as they arise. The role also involves maintaining accurate records in dispatch systems, communicating load details and instructions, and collaborating with operations and safety teams to meet service standards and regulatory requirements. The Dispatcher is expected to support drivers, maintain strong customer communication, and contribute to efficient, cost-effective fleet uti
lization.Qualifications
- Experience in dispatching, transportation coordination, or logistics operations, preferably in freight or trucking.
- Strong organizational and time management skills, with the ability to manage multiple routes, drivers, and customer requests simultaneously.
- Effective written and verbal communication skills, including clear phone and email communication with drivers, customers, and internal teams.
- Comfort with computer-based dispatch systems, GPS tracking tools, and basic office software (e.g., spreadsheets, email, data entry).
- Ability to analyze routing options, anticipate delays, and make quick, sound decisions to adjust schedules and loads.
- Customer service mindset, with a focus on professionalism, problem-solving, and maintaining positive relationships.
- Knowledge of basic transportation regulations, safety practices, and driver hour-of-service considerations is beneficial.
- High school diploma or equivalent required; additional training or education in logistics, supply chain, or transportation is a plus.
- Ability to work on-site in Huntsville, AL, with reliable attendance and flexibility for operational needs.