Diamond Expert

Job Title: Client Advisor – Key Holder

Location: Boston, MA

Pay: $70,000/year

Industry: Fine Jewelry / Luxury Retail

About Us:

We are a distinguished diamond brand with a legacy of excellence in craftsmanship, quality, and client experience. Rooted in tradition yet driven by innovation, our Boston location is seeking a Diamond Expert to join our team and help lead the store in delivering unparalleled luxury service.

Job Description:

As a Client Advisor – Key Holder, you’ll combine expert client service with operational leadership. In addition to driving sales and providing in-depth diamond knowledge, you will support store management with daily operations, opening/closing responsibilities, and team mentorship.

Key Responsibilities:

• Serve as a trusted advisor to clients, offering expert guidance on diamonds and fine jewelry
• Lead by example in delivering an elevated in-store experience
• Support store leadership in operational tasks, including opening and closing procedures
• Assist with inventory management, merchandising, and security protocols
• Help mentor and support the sales team to achieve performance goals
• Build strong client relationships through personalized service and follow-up

Qualifications:

• Previous experience in luxury retail, fine jewelry, or diamond sales
• Strong knowledge of diamond grading and the 4Cs preferred
• Prior key holder or supervisory experience in a retail environment
• Excellent communication, leadership, and interpersonal skills
• Professional, polished, and client-focused demeanor

Compensation:

• Hourly Rate: $70,000/year depending on experience
• Commission: Generous commission structure with opportunity for high earnings

Why Join Us:

This is a rare opportunity to grow your career with a renowned diamond brand known for excellence and integrity. If you're ready to take the next step in luxury retail leadership, we’d love to hear from you.