Mitigation Project Manager

We are you a dynamic and experienced leader ready to take on a critical role in a fast-growing water damage mitigation company? We are seeking a talented and motivated individual to join our team as a General Manager / Operations Manager. We are a trusted name in the restoration industry, dedicated to providing top-notch water damage restoration and mitigation services 24/7. If you are passionate about managing operations, ensuring customer satisfaction, and driving growth, we want to hear from you!

Duties:

- **Operational Excellence:** Oversee day-to-day operations to ensure smooth and efficient workflow, including managing field crews, equipment, and resources.

- **Team Leadership:** Lead, mentor, and motivate a team of skilled technicians and office staff to deliver exceptional service to our customers.

- **Customer Satisfaction:** Maintain a strong commitment to customer satisfaction by ensuring high-quality service delivery and addressing customer concerns promptly.

- **Project Management:** Manage projects from start to finish, ensuring timelines, budgets, and quality standards are met.

- **Business Development:** Identify growth opportunities and implement strategies to expand the company's market presence.

- **Safety Compliance:** Ensure all safety protocols and regulations are followed, providing a safe working environment for all team members.

- **Inventory Management:** Oversee inventory control and procurement to optimize resources and minimize waste.

- **Financial Oversight:** Monitor and manage budgets, financial reports, and key performance indicators (KPIs).

Qualifications:

Minimum of 5 years of experience in water damage mitigation or related industry.

Proven track record of successful leadership and operations management.

Strong communication and interpersonal skills.

Exceptional problem-solving abilities and a strategic mindset.

Proficiency in project management and financial analysis.

Familiarity with industry standards and regulations.

Bachelor's degree in Business Management or a related field (preferred).

We are committed to creating a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds and experiences.

Lifting:

Associates must be able to lift items of varying weights, sometimes exceeding 50lbs, depending on the specific job.

Stamina:

The job often requires standing for long periods and performing repetitive tasks. You will also be expected to work in inclement weather including but not limited to hot, cold, rain, or shine.

Manual Dexterity:

Good hand-eye coordination and the ability to manipulate items quickly and accurately are essential.

Attention to Detail:

Accurately packing items, verifying labels, and ensuring product quality are crucial.

Following Instructions:

Adhering to company guidelines, pack guides, and safety procedures is vital.

Organizational Skills:

Maintaining a tidy workspace, organizing packed items, and potentially managing inventory are often part of the role.

Communication Skills:

Pack out associates may need to communicate with team members or supervisors to clarify instructions or report issues.