What are the responsibilities and job description for the Kids Club Attendant position at 24 Hour Fitness USA, LLC?
ABOUT US
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
JOB SUMMARY
As a Kids' Club Attendant, you give members peace of mind by caring for the most important people in their lives while they work out. You create a safe, fun, and closely supervised environment for children, and you're often the first and last friendly face a family sees at the club each visit.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Create a welcoming area for all members' children that is happy and vibrant
- Entertain children in an interactive way, with a constant focus on their safety and well-being
- Maintain rigorous control of all entry and exit to the space, and of all check-in and check-out processes designed to protect child safety
- Process check-in and check-out, including drop-in payment collection, and match each child to their parent using the club's identification system
- Partner with coworkers to keep the space, equipment, and toys organized and clean
- Supervise the activities of all children and ensure each child remains in the Kids' Club at all times
- Monitor children's needs and notify parents when their involvement is required (e.g., diaper changing)
- Provide basic childcare support, including paging parents for diaper changes, and communicate directly with parents on any discipline concerns
- Administer first aid per company policy, and report incidents, complaints, or health concerns to the Assistant Operations Manager
- Clean and disinfect toys and the Kids' Club space regularly
QUALIFICATIONS
Required Knowledge, Skills & Abilities
- A sincere, patient, and loving attitude toward children, with genuine concern for their well-being.
- High school diploma or equivalent.
- Strong communication skills, with the ability to clearly relay children's needs to coworkers and parents.
- Exceptional attention to detail across multi-step processes, including 24 Hour Fitness requirements and state/federal compliance.
- Cardiopulmonary Resuscitation (CPR) certification from an approved organization (required within 60 days of employment).
- State-specific childcare certification/registration and background screening as required for your work location.
- Flexible availability across weekdays, weekends, and holidays
Preferred Knowledge, Skills & Abilities
- 6--12 months of child care experience
Physical Demands/ Environmental Conditions
- Works in an environment with occasionally high noise levels, and near moving mechanical parts (fitness equipment).
- Must be able to move frequently through all areas of the Kids' Club, with continuous engagement and interaction with children, team members, and members.
- Daily duties include lifting toys and equipment, kneeling/crouching, remaining in a stationary position for extended periods, and moving for prolonged periods.
- Occasionally lifts and/or moves infants and toddlers up to 25 pounds, and other equipment or supplies up to 50 pounds.
Travel Requirement
- Minimal travel may be required -- for example, to attend training, support a nearby club, or assist with a new club opening.
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.