What are the responsibilities and job description for the Equipment Technician position at 24 Hour Fitness USA, LLC?
JOB SUMMARY
The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.
The Equipment Technician (ET) is a dedicated, multi-club technician responsible for all aspects of fitness equipment repair, preventative maintenance, and uptime within their assigned 24 Hour Fitness locations. The ET supports member satisfaction by ensuring workout equipment is consistently safe, functional, and aligned with company standards. This role is a critical part of the Facilities team and collaborates regularly with club General Managers, Facility Technicians (FTs), and the DRMM.
ESSENTIAL DUTIES & RESPONSIBILTIES
* Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs
* Performs on-site corrective repairs on cardio, strength, and functional equipment
* Completes and documents all PM tasks per manufacturer and company schedules
* Maintains parts inventory and coordinates reorders with DRMM
* Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
* Partners with OEMs and vendors when technical support or specialized parts are needed
* Attends area training and vendor workshops to stay current on equipment
* Provides repair status updates to the DRMM and GMs
* Trains club staff on basic care and early failure reporting
* Supports emergency repair needs outside regular hours if required
* Conducts walkthroughs and diagnostics of fitness equipment across assigned clubs
* Performs on-site corrective repairs on cardio, strength, and functional equipment
* Completes and documents all PM tasks per manufacturer and company schedules
* Maintains parts inventory and coordinates reorders with DRMM
* Ensures all repairs are logged in ServiceChannel (or other maintenance systems)
* Partners with OEMs and vendors when technical support or specialized parts are needed
* Attends area training and vendor workshops to stay current on equipment
* Provides repair status updates to the DRMM and GMs
* Trains club staff on basic care and early failure reporting
* Supports emergency repair needs outside regular hours if required
ORGANIZATIONAL RELATIONSHIPS
The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.
The ET works closely with General Managers, Facility Technicians, and the DRMM. The role also interfaces with manufacturers, equipment vendors, and internal maintenance teams as needed.
QUALIFICATIONS
Required Knowledge, Skills & Abilities
* Strong mechanical and diagnostic skills
* Ability to read schematics and equipment manuals
* Basic computer literacy (e.g., email, maintenance systems)
* Excellent organization and communication
* High attention to safety, detail, and follow-through
* Self-motivated with the ability to work independently
* 2 years in equipment repair or related mechanical work (fitness equipment preferred)
Required Knowledge, Skills & Abilities
* Strong mechanical and diagnostic skills
* Ability to read schematics and equipment manuals
* Basic computer literacy (e.g., email, maintenance systems)
* Excellent organization and communication
* High attention to safety, detail, and follow-through
* Self-motivated with the ability to work independently
* 2 years in equipment repair or related mechanical work (fitness equipment preferred)
Minimum Education
* High School diploma or GED required
* High School diploma or GED required
Preferred Qualifications
* OEM certifications from Life Fitness, Matrix, Precor, or similar
* Experience with ServiceChannel or similar systems
* Associate degree or vocational training in a mechanical or electrical field
* OEM certifications from Life Fitness, Matrix, Precor, or similar
* Experience with ServiceChannel or similar systems
* Associate degree or vocational training in a mechanical or electrical field
Physical Demands/ Environmental Conditions
* Ability to lift up to 75 lbs.
* Frequent standing, kneeling, bending, and working in tight spaces
* May involve exposure to grease, oil, and cleaning chemicals
* Must wear 24 Hour Fitness approved uniform
* Tools for the job will be provided
* Ability to lift up to 75 lbs.
* Frequent standing, kneeling, bending, and working in tight spaces
* May involve exposure to grease, oil, and cleaning chemicals
* Must wear 24 Hour Fitness approved uniform
* Tools for the job will be provided
Travel Requirement
* This role covers multiple assigned clubs, and light travel between locations is required.
* This role covers multiple assigned clubs, and light travel between locations is required.
BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This job description outlines the core duties and responsibilities of the Equipment Technician role. It is not intended to be an exhaustive list. 24 Hour Fitness reserves the right to modify responsibilities as needed to meet operational needs.