What are the responsibilities and job description for the Office Administrator position at 24 7 Electric Llc?
We are seeking a highly organized, dependable, and detail-oriented Office Administrator to join our growing commercial electrical service team. The ideal candidate will be responsible for supporting daily office operations, coordinating with field technicians and customers, managing service-related paperwork, and helping ensure jobs move efficiently from scheduling through completion.
Experience in the electrical service industry is a strong plus.
Key Responsibilities
- Answer phones, respond to emails, and provide professional customer service
- Help coordinate commercial electrical service calls and technician assignments with project manager
- Communicate with customers, technicians, vendors, and property managers
- Create, update, and maintain work orders, service tickets, and customer records
- Prepare purchase orders, invoices, and other service documentation
- Follow up on open service calls, proposals, approvals, and outstanding information
- Assist with accounts receivable, invoicing, and payment follow-up
- Enter and maintain accurate information in company software and spreadsheets
- Process technician time sheets, service reports, and expense documentation
- Coordinate permits, inspections, certificates, and other project documentation when required
- Maintain organized electronic and paper files
- Assist management with administrative tasks and reporting
- Help ensure customers receive timely updates regarding scheduling and job status
Qualifications
- 2 years of office administration or customer service experience (NOT REQUIRED BUT A PLUS)
- Strong organizational and time-management skills
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Comfortable learning service-management, accounting, or scheduling software
- Strong attention to detail and accuracy
- Ability to prioritize multiple tasks in a fast-paced environment
- Professional and courteous communication with customers and employees
- Ability to work independently while also being an effective team member
Salary : $60,000 - $100,000