What are the responsibilities and job description for the Cashier/Customer Service position at 24/7 DC convenience & Tobacco Store?
Job Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while handling transactions efficiently. Your ability to communicate effectively and engage with customers will help enhance their shopping experience.
Responsibilities
- Operate cash registers and Point of Sale (POS) systems accurately and efficiently.
- Process customer transactions, including sales, returns, and exchanges.
- Assist customers with product inquiries and provide knowledgeable recommendations.
- Conduct product demonstrations to showcase features and benefits to customers.
- Upsell additional products or services to enhance customer satisfaction and increase sales.
- Maintain a clean and organized checkout area while ensuring all stock is replenished as needed.
- Supervise junior staff members during shifts to ensure smooth operations and excellent customer service.
- Handle customer complaints or concerns with professionalism and empathy.
Qualifications
- Previous experience operating cash registers or POS systems is preferred.
- Strong understanding of retail math to accurately process transactions.
- Excellent communication skills, both verbal and written, to engage with customers effectively.
- Ability to perform product demonstrations confidently and enthusiastically.
- Experience in upselling products or services is a plus.
- Bilingual candidates are encouraged to apply as it enhances customer interaction.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn are essential for success in this role.
Join our team today and contribute to creating an outstanding shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $19.80 - $21.70 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 4 hour shift
- 8 hour shift
Work Location: On the road
Salary : $20 - $22