What are the responsibilities and job description for the Automotive Service Writer / Advisor – Growth + Performance Bonuses position at 239 MECHANICS?
239 Mechanics is not your average auto repair shop. We’re one of the fastest-growing independent mechanic shops in Southwest Florida, known for our honesty, precision, and rapid turnaround times. Our shop has built a rock-solid reputation on Google with hundreds of 5-star reviews because customers trust us... and we deliver!
We’re growing fast and expanding our team to match that demand. If you’re the kind of service writer who loves fast-moving days, steady workflow, and being rewarded for performance, this is the opportunity for you.
The Opportunity:
This isn’t just a front desk job. It’s a chance to take ownership of a high-volume shop and directly impact growth, profitability, and customer satisfaction — and get paid well for doing it.
You’ll manage estimates, parts orders, and customer relationships while keeping workflow efficient for the tech team. You’ll have full access to our Tekmetric system and the autonomy to make real-time decisions that move the business forward.
We’re looking for someone who’s hungry to grow and ready to build something special.
What’s In It for You:
- Aggressive compensation plan – strong hourly pay plus monthly bonuses tied to shop productivity, efficiency, and profitability
- Huge growth potential – we’re expanding fast, and top performers can grow into management or multi-shop leadership roles
- Monday–Friday schedule – your weekends are yours
- Modern, clean, and organized facility with Tekmetric, digital inspections, and efficient systems already in place
- No corporate nonsense – decisions happen fast, and performance is rewarded directly
Key Responsibilities:
- Greet customers and document vehicle concerns clearly and professionally
- Write accurate and detailed estimates for all makes and models
- Communicate between technicians and customers to ensure timely completion and satisfaction
- Accurately and proactively order parts to avoid workflow delays
- Recommend and sell additional maintenance or repair services as needed
- Manage shop schedule and work orders in Tekmetric (experience a big plus)
- Maintain a professional and organized work environment
- Deliver exceptional customer service and follow through on every job
What You Bring:
- 3 years experience as an automotive service writer or advisor
- Proven ability to multitask and stay organized under pressure
- Familiarity with Tekmetric or similar management software
- Confidence to upsell ethically and professionally
- Strong communication skills, in both English and (ideally) Spanish
- Desire to grow your career and income, not just punch a clock
Compensation:
- Competitive hourly base rate (commensurate with experience)
- Monthly bonuses tied directly to shop efficiency and profitability
- Performance reviews every 90 days with pay raise opportunities
Schedule:
- Monday – Friday
- 8:30 AM – 5:30 PM
Join a Team That’s Going Places:
239 Mechanics isn’t standing still. We’re growing, upgrading, and building a team that’s proud to wear the logo. If you’re a top performer who wants to make more money and play a key role in a shop’s long-term success, this is the move.
Location: 239 Mechanics, 745 NE 19th Pl Suite E, Cape Coral, FL 33909
Website: www.239Mechanics.com
Apply today and let’s build something great together!
Job Type: Full-time
Base Pay: $17.00 - $30.00 per hour
Work Location: In person
Salary : $17 - $30