Medical Staff Quality Specialist

Location: Oakland, CA 94609 / San Francisco, CA 94158. Hybrid-Mostly remote but required to come on site as needed (i.e., staff meetings, accreditation surveys, peer review meetings, etc)

Duration: 26 weeks

Shift timing: Monday-Friday, Flexible daytime shift (8 hour shift with flexibility of working between 7:00 AM-7:00 PM, unless overtime is required)

Summary

Job Qualifications:
Bachelor’s degree required
3 years of relevant healthcare/clinical experience
Experience in managing FPPE, OPPE, and professionalism cases for medical staff offices
Please verify any certificates and/or licenses required for the position, if applicable: N/A but clinical experience preferred.

Job Description/Summary:
Reporting to the Director of Medical Staff Administration the Medical Staff Quality Specialist provides data and analytical support to company Oakland and to the Organized Medical Staff for OPPE and peer review processes, including support of Peer Review and Professionalism investigations.

Is responsible for the design, implementation, and management of reporting and databases, and for new and ongoing projects related to medical staff evaluation and credentialing.

Essential Functions:
1. Collaborates with the Director of Medical Staff Administration in analyzing individual and group OPPE and peer review data.
2. Completes assigned projects related to medical staff data collection, analysis, and reporting.
3. Writes reports from peer review database upon request and on a recurring basis.
4. Maintains the integrity of data ensuring timely, relevant, accurate and consistent information use.
5. Summarizes and reports OPPE and peer review data.
6. Assists in improving the quality of data and information as appropriate; including audit of data collection processes.
7. Participates in medical staff committees and teams to help track quality outcomes and measures.
8. Maintains knowledge of Joint Commission and regulatory standards related to medical staff credentialing, privileging, and ongoing evaluation, and professionalism.
9. Promotes and adheres to the customer service philosophy and standards of company by interacting and communicating with colleagues in a way that promotes a harmonious and cooperative working environment. Displays courteous behavior to customers and coworkers.

Establishes and maintains a cooperative relationship with patients, staff and others.

Additional Responsibilities:
• Maintains and improves knowledge of Medical Staff regulatory requirements.
• Participates in Institutional Quality Event Reviews
Others duties as assigned

Communications Required: Effective oral and written communication. Ability to organize meetings, set agendas, and take minutes.
Decision-Making Required: Ability to work independently using clear decision-making processes.
Problem-Solving Required: Ability to think critically and apply complex concepts; ability to discern when decision is out of job scope and require input from supervisor and/or Medical Staff Leadership.

Knowledge, Skills, and Abilities: Demonstrates:
• Ability to coordinate projects, develop planning documents, meet with project leaders, and develop reports.
• Substantial experience with data and trend analysis, statistical reporting, application design and development.
• Ability to understand and analyze complex data sets.
• Knowledge of project management techniques.
• Excellent written and interpersonal communication skills; ability to educate team members, staff from varying departments, physicians and nurses.
• Ability and willingness to adapt to changing priorities and aggressive project deadlines.
• Proficiency in presentation and communication skills.
• Ability to work with Medical Staff Leadership in management of complex peer review.
• Maintains confidentiality of OPPE and peer review processes.

Technical Knowledge:
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong technical skills in the areas of database management.

Minimum Education: Bachelor’s degree required.

Minimum Experience: 3 years of relevant experience in a health care setting.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000 professionals, including 600 Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115 Local agencies, 37 School Districts, numerous healthcare organizations, and 80 Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.