Hybrid Risk Management Analyst/ Claims Analyst (Claims/ Insurance)

Duration: At least 1 Year from projected start date

Note:

• Hybrid, 3 days remote, 2 days onsite (Mon & Wed onsite).  Likely extension.

Position Summary:

• We are seeking a highly organized and analytical Insurance Risk & Claims Analyst to support the State’s Risk Management function. This position will assist with insurance claims, third-party administrator (TPA) coordination, vendor insurance requirements, premium billing, policy administration, and agency support.
• The successful candidate will develop a strong understanding of the State’s insurance portfolio and serve as a knowledgeable resource to internal agencies, management, brokers, and other stakeholders.

Key Responsibilities:

• Coordinate day-to-day claims activities with the State’s third-party administrator, including claim approvals, denials, settlements, releases, and related documentation within established authority levels.
• Review claims that exceed delegated authority and prepare complete documentation for management review and approval.
• Track claim activity, service levels, outstanding matters, and emerging trends; provide regular updates to Risk Management leadership.
• Process and monitor insurance premiums, invoices, payments, reconciliations, and internal cost allocations.
• Develop working knowledge of the State’s property, automobile liability, railroad liability, medical malpractice, and other commercial insurance programs.
• Explain applicable insurance coverage and requirements to agency personnel and assist with routine insurance-related questions.
• Review vendor RFPs, contracts, and scopes of work to determine appropriate insurance requirements.
• Assist in improving procedures, documentation, and workflows related to insurance and risk-management activities.
• Act as a primary contact for agencies regarding routine claims, insurance requirements, billing questions, and related requests.
• Coordinate with insurance brokers and maintain awareness of policy, coverage, renewal, and claims-related communications.
• Maintain accurate electronic and physical records for claims, policies, invoices, payments, and other risk-management documentation.
• Monitor and respond to requests received through the Risk Management shared inbox.
• Assist with annual insurance renewals by collecting exposure information, underwriting data, loss information, and other required documentation.
• Support special projects and strategic initiatives assigned by the Head of Risk Management.
• Perform other duties and responsibilities as assigned.

Required Qualifications:

• Minimum of 2 years of experience in insurance, claims, risk management, or a closely related field preferred.
• Familiarity with commercial insurance policies, claims processes, and insurance administration.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail, particularly when working with financial records, claims, and policy information.
• Ability to understand detailed procedures, apply established guidelines, and work within defined authority limits.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency with Microsoft Excel, Outlook, Word, and other Microsoft Office applications.
• Ability to work effectively with internal agencies, insurance professionals, third-party administrators, and management.

22nd Century Technologies, Inc. (TSCTI) is one of the fastest-growing IT Services Integrators and Workforce Solutions providers in the United States. Founded in 1997, TSCTI is a Certified National Minority Business Enterprise (MBE) with a workforce of 6,000 professionals, including 600 Cybersecurity Subject Matter Experts (SMEs), delivering mission-critical solutions across all 50 U.S. states, Canada, and Mexico.

Headquartered in Princeton, NJ, and McLean, VA, with 14 regional offices nationwide, TSCTI provides comprehensive solutions in Digital Transformation, Artificial Intelligence (AI), Cybersecurity, Cloud Computing, IT Infrastructure, Enterprise Modernization, DevSecOps, Managed Services, Workforce Solutions, and Healthcare Staffing. We are a trusted partner to Federal, State, Local, Education (SLED), Healthcare, and Commercial organizations, delivering innovative technology and talent solutions that enable our clients to achieve their strategic objectives.

As one of the nation's leading Healthcare Workforce Solutions providers, TSCTI supports federal healthcare systems, Veterans Affairs (VA) Medical Centers, state and local healthcare agencies, hospitals, clinics, laboratories, long-term care facilities, and commercial healthcare organizations. We recruit and place highly qualified healthcare professionals across a wide range of specialties, including physicians, advanced practice providers, registered nurses, allied health professionals, behavioral health specialists, laboratory personnel, pharmacy professionals, and healthcare administrative staff. Our healthcare solutions ensure continuity of care while maintaining the highest standards of clinical excellence and regulatory compliance.

With a strong commitment to quality and compliance, TSCTI operates through CMMI Level 3 (Development & Services) and ISO 9001, ISO 20000, and ISO 27001 certified processes, ensuring consistent service excellence, operational maturity, and information security. Today, we proudly support 14 of the 15 Federal Executive Departments, 37 Federal agencies, 50 State governments, 115 Local agencies, 37 School Districts, numerous healthcare organizations, and 80 Fortune 500 and commercial clients.

TSCTI has earned numerous industry recognitions, including being named among Forbes America's Best Large Employers, Forbes Best Employers for Veterans, Forbes Best Employers for Tech Workers, Newsweek's America's Greatest Workplaces for Diversity, and a 13-time Inc. 5000 honoree. The company has also been recognized by the Washington Business Journal as one of the Best Places to Work and continues to expand its capabilities through strategic innovation, acquisitions, and investments in emerging technologies.

At TSCTI, our people are our greatest strength. We are committed to fostering an inclusive, collaborative, and growth-oriented workplace where innovation thrives and careers flourish. Whether delivering cutting-edge technology solutions or connecting exceptional talent with meaningful careers, we consistently exceed our clients' expectations while empowering our employees to succeed.

Equal Opportunity Employer

22nd Century Technologies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.