What are the responsibilities and job description for the Customer Support Trainee - START ASAP position at 22 Marketing Providers?
We are looking for a dynamic individual with customer service experience who wants to take things to the next level as a Customer Support Trainee. All training provided!
In this role, you will be responsible for providing exceptional customer service to our clients, providing product information & follow-up to ensure customer satisfaction. The ideal candidate will possess strong communication skills, a knack for problem-solving, and the ability to analyze customer needs effectively. This position requires proficiency in various communication tools and a commitment to maintaining high standards of service.
What we Offer
- One-On-One Guidance To Help You Flourish Personally & Professionally
- Growth Opportunities & Training Resources Including Free Business Courses
- Encouraging Team Leaders & Hands-On Training
- Volunteer Choices For Seasonal Charity Events
- Stimulating Business Trips, Networking Events & Opportunities for Travel
- Regular Social Events & Lively Atmosphere
Day-To-Day Expectations
- Analyze Customer Issues & Provide Effective Solutions That Align With Company Policies While Ensuring A Positive Experience
- Be Coach-able While Learning Client Product Knowledge & Business Acumen
- Maintain Accurate Records Of Customer Interactions & Transactions
- Strong Interpersonal Skills & Emotional Intelligence
- Driven To Grow Into A Leadership Role & Team Player Mentality
Previous experience is not required as we grow our company organically & pride ourselves on our strong leadership & training within the office.
If you feel you would make a strong addition to the team, feel free to apply and someone from our HR Team will respond promptly!
Pay: $850.00 - $950.00 per week
Benefits:
- 401(k)
- On-the-job training
- Professional development assistance
Ability to Commute:
- Peoria, IL 61614 (Required)
Work Location: In person
Salary : $850 - $950