Unit Secretary

Position Function: The Radiology unit secretary will perform a variety of secretarial duties in support of the administrative and clinical functions on the unit to which he/she is assigned. Responsibilities/Essential Functions: Must be able to collaborate and effectively communicate with physicians, nurses and other health care professionals. To coordinate the shift activities of the unit as outlined below. Provides superior customer service to internal and external clients, customers, and patients as referenced in the Service Excellence Standards COMMUNICATION: - Serves as unit receptionist, greeting visitors and, when necessary, directing personnel to various locations. - Checks unit and individual e-mail at least once a shift. - Serves as a resource/preceptor to new unit secretaries and RNs regarding computer training needs/skills. - Answers telephones using proper etiquette and relays messages/information as necessary. - Pages Codes as directed using correct emergency number. - Pages health care providers as directed. - Serves as a communications liaison between unit and other departments. - Serves as a communication liaison among patients, family members, doctors and nurses. - Participates in staff meetings/conferences as appropriate. Attends monthly unit secretary meeting. - Maintains a professional demeanor to patients, professional staff, co-workers, and maintains positive customer relations skills. Responsibilities/Non-Essential Functions: Performs all other related or similar duties as requested or required or designee to facilitate patient care or unit function. Accountability: Accountable for maintaining the confidentiality of patient-related data and information. Accountable for abiding by all relevant hospital policies and procedures. Responsible for observing all policies and procedures of the Nursing Division. Responsible for maintaining professional and courteous behavior. Required Qualifications: Minimum Education: High School diploma or equivalent required. Minimum Experience: Hospital experience or Doctor's Office/medical experience necessary. Minimum skills/abilities: Excellent telephone skills. Excellent interpersonal and communication skills. Refined organizational skills. Experience with Microsoft office, Meditech, and the Athena program preferred. Medical Terminology experience preferred. Ability to communicate verbally and in writing in English. Excellent customer relations skills. Ability to prioritize secretarial functions. Special Qualifications: Able to handle multiple tasks at one time. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips