Unit Coordinator- Geri/Psych (24 Hours, 3p-11:30p)

Position: Unit Coordinator SEIU Department: Geri Psych Schedule: 24 Hours, 3p-11:30p, Rotating Weekends POSITION SUMMARY: Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patient’s rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into EMR system. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Meditech and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Requirements: Education: High School Diploma or equivalent Experience: Minimum one-year working of clerical experience Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too. Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request. Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine. According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips