Executive Director, Information Technology - Central

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Executive Director for Student Information Systems is responsible for all aspects of student information system and integrations. This covers functions such as course descriptions, classroom assignments, course registration, tuition calculations and payments, class rosters, faculty assignment, grade entry, transcripts, degree requirements, matriculation, and graduation. The person in this position will be expected to work with academic leaders across the university to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience. Department Specific Functions 1. Collaborates with academic leadership, student accounts, enrollment management, advising, financial aid, and other organizations to remove friction points, improve processes, and identify strategic opportunities to enhance the student experience. 2. Interacts with vendors to negotiate terms and conditions, design solutions, implement systems, and schedule system patching and maintenance. 3. Provides leadership in the exploration and adoption of new technologies, including cloud infrastructure and manages the migration of legacy systems to modern platforms to improve security, scalability, and performance. 4. Guides the strategic use of data and reporting tools to inform decision-making and optimize operational efficiency, including analysis and summary of data so it can be interpreted and understood by academic leadership. 5. Identifies opportunities for custom development within the Student Information System to address the university’s most pressing needs. 6. Hosts debriefing sessions after major events to identify opportunities for improvement. 7. Directs infrastructure management, including hardware lifecycle, server environments, and tools to maintain a robust and secure IT environment. 8. Maintains and operates a suite of third-party tools needed to add functionality, automate actions, improve workflows, or enhance the student experience. 9. Manages key partnerships with other university IT teams (e.g., Security, Identity, Infrastructure, Administrative Systems, Service Desk, Academic Technologies, etc.) to ensure cohesive technology solutions and compliance with university standards. Minimum Qualifications Education: Bachelor’s degree. Master’s Degree in Information Technology, Higher Education Administration, or a related technical field is preferred Certification and Licensing: Project management or ITIL certifications preferred Experience: Minimum 5 years of relevant experience Project management experience required Experience managing a student information system required Experience working with sensitive data such as FERPA records Experience implementing and integrating cloud-based applications Strategic planning experience Any relevant education, certifications and/or work experience may be considered Knowledge, Skills and Attitudes: Excellent written and oral communication skills required Ability to communicate technical information to non-technical audiences required Ability to lead cross-functional teams toward a common goal required The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida. With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally. We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.