What are the responsibilities and job description for the Patient Care Coordinator I - Bilingual position at 20-20 Vision Center?
Patient Care Coordinator - Bi-Lingual - Midland/Odessa Texas
Job Title: Ophthalmic Assistant (Patient Care Coordinator) Status: Hourly – Non-Exempt
Position Summary:
Digitally advanced Tele-Optometric company seeking professionally motivated candidate to assist with the building of a center of excellence while working hand and hand with a busy optical retailer.
The ideal candidate will possess a passion for learning, willingness to think outside the box, outgoing personality and excellent customer service and multi-tasking skills.
This is an exciting opportunity to grow with a fast paced, cutting edge continually evolving tele-optometric technology company.
Essential Job Duties:
- Patient scheduling along with basic knowledge of vision CPT/ICD-10 codes
- Familiarity with vision insurance eligibility and payment collection using POS technology
- Team mindset and willingness to build and maintain relationship with optical retailer
- Perform basic optometric pretesting and documentation (autorefractor, Lensometer, Visual field, etc)
- Ability to troubleshoot hardware and software issues and communicate with IT support as needed
- Ability to maintain a professional attitude in difficult situations
- Participate in marketing tasks when needed
- Other job duties as assigned by Regional Manager
Qualifications:
- Ophthalmic or Optometric background a plus but willing to train the right candidate
- Strong knowledge of computer hardware and software applications including EMRs
- Knowledge of Zoom, Microsoft Outlook
- Strong interpersonal skills Ability to maintain professional relationships
- Demonstrated interest in quality improvement
- Strong customer service skills and people skills
- Successful candidates are motivated, eager, and passionate.
- COA/COT a plus, but not required – will train
- Bi-lingual a plus, but not required
- Open availability including weekends
- Reliable Transportation
Company Benefits:
- 2 weeks’ vacation accrued during the first year of employment
- PTO
- Paid Holidays
- Health benefits with company contribution for single coverage
- Dental benefits
- Vision Benefit
- FSA
- COA/COT Certification Assistance
Work Authorization:
- Must be able to show eligibility for employment in the United States within three days of hire.
APP/EEO Statement:
- 20/20NOW Vision Center is an Equal Opportunity Employer. We welcome all qualified candidates regardless of demographic background.
Rate of Pay:
- Hourly - $17-$24/hr based on experience and knowledge (40-hour workweek)
Salary : $18 - $24