Administrative Assistant, Tax Resolution (Tax Relief)

Job Title: Administrative Assistant, Tax Resolution (Tax Relief)

Location: Broomfield, CO

Position Type: Full-Time

Pay:$19.00-$21.00 per hour

About Us:

20/20 Tax Resolution is a nationally recognized leader in the industry with an A BBB rating, specializing in resolving personal and corporate tax issues since 1998. We pride ourselves on representing our clients with professionalism and integrity to ensure their tax matters are resolved efficiently.

Job Description:

We are seeking a highly organized and detail-oriented Administrative Assistant to support our expanding team and work closely with our Tax Resolution Associates to ensure the overall success of the team. The ideal candidate will have experience in a professional or financial setting and possess a strong understanding of financial statements, with the ability to analyze various documents. This role requires excellent customer service skills, the ability to resolve issues promptly, and proficiency in using various software tools.

What does success look like for this position:

• Provide comprehensive administrative support for the tax resolution team, including managing correspondence, scheduling meetings, and ensuring deadlines are met.
• Assist in preparing, reviewing, and analyzing financial statements and documents for resolutions and tax relief.
• Promptly and effectively resolve client and internal issues.
• Maintain and organize files, records, and documentation.
• Utilize Adobe and Microsoft Office Suite (Excel and Word) to create, edit, and manage documents.
• Handle incoming and outgoing communications, including emails and phone calls.
• Support the team in a fast-paced environment.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s Degree strongly preferred).
• Minimum of two years of experience in an administrative role, ideally within a professional, legal, or financial setting.
• Strong customer service skills with the ability to handle issues professionally and effectively.
• Proficiency in Google Workspace, Adobe, and Microsoft Office Suite, with particular expertise in Excel and Word.
• Exceptional organizational and time management skills.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively as part of a team.
• Excellent verbal and written communication skills.
• Bilingual (English/Spanish) a plus.

Preferred Qualifications:

• Experience working in a fast-paced, professional environment
• Strong verbal and written communication skills
• Familiarity with financial statements and a basic understanding of accounting principles
• Ability to manage multiple tasks and deadlines with accuracy and efficiency
• Demonstrated problem-solving and analytical skills

Benefits

• 401(k) with matching contributions
• Dental, Health, Vision, and Life Insurance
• Disability Insurance
• Employee assistance program
• Paid time off
• Parental leave
• Flexible work schedule
• Referral program
• Possible hybrid schedule
• Educational Assistance – Enrolled Agent License
• 10 Paid Holidays annually

Work Environment & Perks:

We take pride in maintaining a healthy work/life balance and providing a supportive environment for our employees. Our culture is fun, inclusive, and encouraging, with regular events for employees and their families to enjoy together.

• Company Picnic
• Team-Building Events
• Holiday Events
• Employee Refreshments Program

These activities not only help our team let off steam but also contribute to building a positive and connected work culture.

Why Join Us?

At 20/20 Tax Resolution, we are committed to fostering a diverse and inclusive workplace. We value passion, attention to detail, self-motivation, and reliability. If your background and experience don’t perfectly align with every qualification but you believe you can bring value to this role, we encourage you to apply.

Equal Opportunity Employer:

We consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.