Senior Property Manager

Company

Our client is a privately-owned, full-service real estate development and management company that has continuously operated for more than 75 years. The company’s portfolio includes office, multifamily, retail, and hospitality properties around the New York area, and it is actively developing multiple new projects. The company has a significant portfolio of affordable multifamily communities in New York City and Long Island and an active development portfolio that will add several new communities in the next few years.

Position

The General Manager (“GM”) oversees the daily operations for all residential and commercial tenants, across a 600 unit multifamily portfolio of 5 buildings – which includes residential units (affordable, middle income and market rate) and approximately 35,000 square feet of retail. The GM will ultimately be responsible for the overall success of this beautiful mixed-use property, which includes its financial performance, staffing, building operations, resident satisfaction, and much more. This person will oversee a large team and many different departments, ensuring success in this large, fast paced community. The GM reports directly to the Vice President of Building Management and Operations and the Executive Vice President of Asset Management.

Responsibilities

• Hire, train and supervise maintenance, leasing and office personnel, and manage their performance in accordance with the policies of Vanguard Living, Inc (“VLI”).
• Oversee building operations, including, but not limited to, daily maintenance, repairs, unit turnovers and capital improvement projects. Regularly inspect the building units and grounds, noting the physical appearance of the property, identifying maintenance needs, and ensuring the properties meet VLI’s standards.
• Manage and oversee tenant relations, including, but not limited to, handling tenant complaints, addressing lease violations, community engagement, lease enforcement and rent collections, and the move-in/move-out process.
• Manage the financial performance of Wyandanch Village by preparing budgets, controlling expenses, and collecting rent in a timely manner.
• Ensure compliance with all applicable local, state and federal regulations. Key regulatory and safety tasks include preparing and coordinating annual inspections and ensuring compliance with fire and life safety requirements.
• Represent the development in community meetings and meetings with outside agencies.

Qualifications

• Minimum of five years of affordable housing / mixed income / mixed use property management experience
• Experience with property management accounting software, i.e. Yardi, Excel, PowerPoint, Word and Outlook.
• Knowledge of LIHTC rules and regulations.
• A real estate salesperson license (or willingness to obtain within 90 days of hire).

Personal Skills & Attributes

• A strong leader, with excellent communication, conflict resolution, and customer service skills
• Detail oriented, with strong analytical, writing skills.
• Knowledge of LIHTC rules and regulations.