What are the responsibilities and job description for the Moving Consultant 1 (MC1) – Inside Sales Consultant position at 2 College Brothers Moving & Storage?
Moving Consultant 1 (MC1) – Inside Sales Consultant
2 College Brothers Moving & Storage
Clearwater, FL
The Smartest Move You'll Ever Make.
At 2 College Brothers Moving & Storage, our mission is simple: Create Raving Fans on Every Move.
We are one of Florida's fastest-growing moving and storage companies, proudly serving residential, commercial, storage, local, long-distance, and interstate clients. We are seeking a highly motivated Moving Consultant to join our sales team and help guide customers through one of the most important transitions in their lives. Our consultants succeed by building trust, providing expert guidance, and helping customers find the right moving solution for their unique needs.
Moving industry experience is strongly preferred.
What You'll Do
As a Moving Consultant, you will be the first point of contact for prospective customers seeking moving and storage services. Your role is to educate, guide, and convert leads into booked moves while delivering an exceptional customer experience.
Responsibilities include:
- Responding promptly to inbound phone calls, web leads, and quote requests
- Conducting virtual and phone-based move consultations
- Building accurate moving estimates through SmartMoving CRM
- Identifying customer needs and recommending appropriate services
- Educating customers on packing, storage, valuation coverage, and specialty services
- Following structured sales and follow-up processes
- Managing active opportunities and maintaining CRM accuracy
- Communicating with operations and dispatch teams regarding booked jobs
- Meeting activity, conversion, and revenue goals
- Maintaining a professional and positive customer experience throughout the sales process
What We're Looking For
The ideal candidate understands that moving is more than transportation. It is a service-driven experience that requires attention to detail, empathy, organization, and excellent communication.
Preferred Qualifications:
- Previous moving industry sales experience
- Experience with SmartMoving CRM strongly preferred
- Experience selling moving, storage, logistics, relocation, or home services
- Strong phone sales and consultative selling skills
- Excellent follow-up and time management abilities
- Comfortable managing multiple opportunities simultaneously
- Detail-oriented and highly organized
- Strong written and verbal communication skills
- Ability to thrive in a fast-paced environment
Bonus Points For Experience With
- SmartMoving (CRM)
- RingCentral (VOIP)
- Google Workspace
- Virtual surveys and video estimates
- Interstate or long-distance moving
- Storage sales
- Packing service sales
- Customer service and conflict resolution
What Success Looks Like
Successful Moving Consultants:
- Answer leads quickly
- Maintain excellent CRM hygiene
- Consistently follow up with opportunities
- Build trust with customers
- Understand moving logistics and pricing
- Convert opportunities into booked revenue
- Create raving fans through exceptional service
Our Core Values
OWN IT
Take responsibility and follow through.
HONE IT
Continuously improve your skills and knowledge.
HUSTLE
Work hard, move fast, and stay proactive.
BE HONEST
Do the right thing, even when nobody is watching.
Compensation Structure
This position utilizes a commission draw compensation model. Consultants receive a guaranteed weekly draw that is reconciled against earned commissions, providing income stability while offering uncapped earning potential. The more business you book and retain, the more you earn.
Why Join 2 College Brothers?
- Competitive compensation with uncapped earning potential
- Consistent bi-weekly draw for income stability
- Health, dental, and vision benefits
- Paid time off
- Paid training and career development
- Gym membership reimbursement
- Chiropractic reimbursement
- Industry-leading technology and support systems
- Clear advancement opportunities
- A team culture built around creating raving fans and helping each other succeed
If you enjoy helping people, thrive in a fast-paced environment, and have a passion for sales and customer service, we'd love to hear from you!