What are the responsibilities and job description for the Shift Manager, Robot Operations position at 1X Technologies AS?
Role: Shift Manager, Robot Operations (M3)
Location: Palo Alto & San Carlos CA (Onsite)
Shifts: Panama schedule (12-hour shifts; day or night)
About 1X
1X builds humanoid robots that work alongside people to solve labor shortages and create abundance. As we scale from R&D into continuous operations, we are building a 24/7 data-collection and robot-operations organization.
The Role
As a Shift Manager at 1X, you are the senior operational owner for an entire shift. You are responsible for end-to-end execution across multiple teams, including Robot Operators, Shift Supervisors, and Wrangler functions, ensuring safe, efficient, and high-quality operations throughout your shift. This is not a people-management-only role. You are accountable for throughput, uptime, quality signals, and operational stability during your shift, and for clean handoffs between shifts.
You Will
Own end-to-end operational performance for your assigned shift (day or night)
Lead and coordinate multiple Shift Supervisors across robot operations and wrangling
Ensure robots, operators, and environments are staffed and ready for continuous operation
Act as the final escalation point for operational issues during your shift
Monitor key metrics including:
Robot uptime and availability
Operator productivity and adherence to protocols
Data collection throughput and quality signals
Drive clear shift handoffs with documented status, issues, and priorities
Partner with Data QA, Logistics/Wrangling, and Engineering escalation paths as needed
Enforce safety, operational standards, and incident response procedures
Identify recurring issues and drive corrective actions across shifts
Support onboarding and ramp-up of supervisors as the organization scales
Provide structured feedback and improvement recommendations to Operations Leadership
Must Have
5 years experience in operations leadership, production, logistics, or industrial environments
Prior responsibility for shift-based or 24/7 operations
Experience managing supervisors or team leads
Strong operational judgment and ability to make real-time decisions under pressure
Excellent written and verbal communication skills
High standards for safety, quality, and accountability
Comfort working nights, weekends, and rotating Panama schedules
Nice to Have
Experience in robotics, manufacturing, warehouse, or mission-critical operations
Familiarity with operational metrics, dashboards, and incident management
Experience scaling teams in fast-growth environments
Compensation & Benefits
Salary: $120,000 – $150,000 Equity
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Equal Opportunity Employer
1X is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or veteran status.
Salary : $120,000 - $150,000