What are the responsibilities and job description for the Customer Service Representative position at 1STOP Insurance Agency?
1STOP Insurance Agency is a growing, full-service insurance agency serving customers since 2013 and operating across a 10-state area. We offer a full array of insurance products, including auto, home, health, life, and business insurance. We are seeking a part-time Customer Service Representative (CSR) for our Herculaneum office.
Position Details:
- Part-time: 3–4 days per week
- This schedule includes Friday(s) & Saturday(s)
- In-office position at our Herculaneum location
- Work in an office setting helping to manage customer accounts
- Excellent opportunity to get a head start in the insurance industry
- Insurance license NOT required (but obtaining a license in the future is a key step towards career advancement)
Key Responsibilities:
- Provide friendly, professional customer service in person and over the phone
- Assist with administrative and clerical tasks
- Support sales activities, including quotes and policy changes
- Help manage and maintain customer accounts
- Perform general office-related duties as needed
Qualifications:
- Solid, reliable work history
- A positive and friendly attitude is helpful
- Strong verbal and written communication skills
- Professional, dependable, and detail-oriented
- Ability to work well with customers and as part of a team
- Clean background required
Career Growth Opportunity:
This is an excellent entry-level position for someone interested in building a career in the insurance industry. While no license is required to start, we encourage and support our team members in obtaining their insurance license for future success and advancement opportunities.
Pay: $18.00 - $22.00 per hour
Work Location: In person
Salary : $18 - $22