What are the responsibilities and job description for the Operations Coordinator - Remarketing & Subrogation position at 1st Financial Bank USA?
Job Title: Operations Coordinator: Remarketing & Subrogation
Reports to: Assistant Vice President, Operations
Department/Team: Fleet Operations
Job Purpose
Motorlease is a fleet management company with a culture built on family values & a bold vision for the future. With nearly 80 years in business, we are a pioneer in the fleet leasing & fleet management industry with a customer centric focus. Motorlease offers a simple, high touch & high-value service that is individualized for our customers. We are committed to being a part of improving our customers' productivity & success.
As a member of the Fleet Operations team, you will be working closely with our Operations Coordinators as well as the Customer Experience team to coordinate the disposal & sale of fleet vehicles nationwide in a fast paced, customer service-oriented work environment.
Job Responsibilities : Remarketing
- Manage the vehicle sale process nationwide coordinating with Drivers, Companies, Dealers, & Auctions
- Establish vehicle sale pricing using company established guidelines
- Obtain & analyze off lease vehicle condition reports
- Review vehicle condition reports and bill vehicle damage within company established guidelines
- Validate required documents, dates and information have been provided and accurate
- Monitor exceptions & ensure timely response from business partners & third-party vendors
Escalate aged items & drive resolution
- Sale Data Analytics
- Maintain sale benchmarking data
- Identify market trends & auction performance
- Assist in developing, monitoring & maintaining key metrics
- Insurance Subrogation
- Identify and validate damage claims for subrogation
- Negotiate with insurance companies to recover damages
- Identify and develop cost savings methods and opportunities
- Maintenance PO's
- Assist with overflow support of maintenance PO calls
- Maintenance PO calls assist customers with maintenance repairs needed on their vehicles by acting as a liaison between customers and repair shops, approving vehicle repairs across the country
- Team
- Work collaboratively with all cross-functional groups, including management, customer support, business development & accounting
- Provide overflow support for other team members to ensure that client needs are met
- Assist with process improvement initiatives, improving workflow & identifying efficiencies & cost savings
- Various projects & assignments
What You'll Bring
- Bachelor's degree preferred
- Strong negotiation & analytical skills
- Management of multiple tasks while maintaining a high quality of work
- Ability to demonstrate ownership & responsibility
- Exceptional time management, effective planning & organizational skills
- Ability to effectively interact at all levels of the organization as well as with external customers & vendors
- Strong computer skills including Microsoft Office Suite & CRM/Salesforce experience preferred
What Motorlease Offers
- Salary: $45,000-$50,000
- Benefits: Health Benefits, Paid Time Off, Retirement plans, Performance bonus & more
- On-site, full time
We provide a highly competitive and comprehensive compensation and benefits program including medical insurance, generous paid leave program, 401(k) and much more!
Motorlease is an equal opportunity and affirmative action employer.
All qualified applicants will receive consideration without regard to their race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Motorlease participates in E-Verify
E-Verify Right to Work Poster (justice.gov)
Salary : $45,000 - $50,000