Loan Processor III

1st Community Credit Union is a growing, member-focused financial institution serving 14 counties across Western Wisconsin through three convenient branch locations. We're proud to be deeply rooted in the communities we serve and committed to creating a workplace where teamwork, balance, and purpose come together.

We believe great service starts with a great team. That's why we prioritize a collaborative, supportive culture, encourage work/life balance, and empower our employees to make a meaningful difference for our members every day.

Loan Processor III (Full-Time)
Location: Sparta | 40 hours per week

In this role, you will support a wide range of loan operations, ensuring accuracy, compliance, and a seamless experience for our members.

What You'll Do:

• Maintain and manage loan records, including onboarding new loans and processing paid files
• Provide support to members and staff by answering lending-related questions
• Handle phone inquiries and resolve routine issues with professionalism and care
• Process loan documentation, including UCC/lien filings, automatic payments, and coupon requests
• Research and resolve exceptions to ensure timely loan processing within service level standards
• Prepare and process consumer, mortgage, and business loan documentation from application through closing and post-closing
• Coordinate with third-party vendors for insurance, appraisals, and title services
• Audit loan files for accuracy and compliance
• Support mortgage disclosures, processing pipelines, and funding activities
• Maintain documentation for regulatory and year-end reporting (HMDA, 1099s, etc.)
• Assist with business loan reviews, financial analysis, and reporting

• 3–5 years of financial experience required
• Strong knowledge of lending processes preferred
• High attention to detail and strong organizational skills
• Ability to manage multiple priorities and meet deadlines
• Excellent communication and problem-solving skills
• Commitment to delivering exceptional service and maintaining compliance

We offer a comprehensive benefits package designed to support you inside and outside of work, including:

• Health, dental, and vision insurance

• Voluntary coverage options (accident, critical illness, cancer)

• 401(k) plan with up to 5% employer match

• Life insurance and long-term disability coverage

• Paid holidays and educational reimbursement

• Generous vacation, personal, and sick time

Our work is guided by the values of Community, Communication, Courage, and Collaboration. We're committed to continuous improvement, professional development, and delivering a standout experience for every member we serve.

At 1st Community Credit Union, you're not just taking a job - you're joining a mission. Your work will have real impact, strengthening our cooperative philosophy of People Helping People. You'll be supported by a team that values your growth, respects your work/life balance, and celebrates your contributions. If you're looking for meaningful work, supportive colleagues, and opportunities to grow both professionally and personally, you'll find your place here.

1st CCU is an Equal Employment Opportunity (EEO) employer. It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.