What are the responsibilities and job description for the Senior General Manager - Class A Office Building, Downtown Los Angeles, CA position at 1st Commercial Realty Group Inc.?
Full-time
Dental, Life, Medical, Vision, Simple IRA, Employee Education Program, Professional Development
$115,000.00-$130,00.00 (5 yrs minimum)
Position Summary
The Senior General Manager (SGM) is responsible for the overall strategic and operational leadership of a landmark Class A historical office property in Downtown Los Angeles. This individual will oversee all aspects of property management, financial performance, capital projects, tenant relations, and preservation of the property’s architectural and historical integrity. The Senior General Manager serves as the primary liaison between ownership, tenants, vendors, and internal stakeholders, ensuring the property maintains its premier status within the Los Angeles office market.Key Responsibilities
Leadership & Operations
- Provide overall direction and leadership to on-site management, engineering, and security teams.
- Develop and implement operational strategies that preserve and enhance the property’s historical and architectural value while maintaining modern Class A service standards.
- Ensure full compliance with all building codes, local ordinances, ADA, and preservation regulations.
- Oversee daily operations, tenant experience, and service delivery with a focus on excellence, responsiveness, and professionalism.
Financial Management
- Prepare, manage, and execute annual operating and capital budgets.
- Monitor financial performance, track variances, and implement cost control measures to meet ownership’s financial objectives.
- Oversee monthly financial reporting, reforecasting, and variance analyses.
- Identify and drive revenue enhancement opportunities, including ancillary income, and efficiency projects.
Tenant & Client Relations
- Maintain strong tenant relationships through proactive communication, problem-solving, and consistent service delivery.
- Partner with leasing and ownership to support tenant retention and attraction initiatives.
- Conduct regular tenant meetings, satisfaction surveys, and walkthroughs to ensure exceptional tenant experience.
- Act as ownership’s representative in the community and with municipal agencies, preservation committees, and neighborhood associations.
Capital Projects & Historical Stewardship
- Oversee planning and execution of capital improvement projects, restoration efforts, and system upgrades in compliance with historical preservation standards.
- Collaborate with architects, engineers, and historical consultants to maintain the property’s legacy while implementing modern efficiencies.
- Lead sustainability and modernization initiatives, balancing ESG goals with preservation priorities.
Team Management
- Recruit, train, and mentor property management and engineering staff, promoting a culture of accountability, innovation, and excellence.
- Provide leadership in employee development, succession planning, and performance management.
- Foster a collaborative, high-performance team environment.
Qualifications
Education & Experience
- Bachelor’s degree in Business Administration, Real Estate, Finance, or related field preferred.
- Minimum 10 years of experience in commercial property management, including at least 5 years in a senior management role overseeing Class A office properties.
- Experience managing historical or architecturally significant buildings a plus.
- Proven track record of successful financial performance and tenant satisfaction.
- Current CA Real Estate License required.
Skills & Competencies
- Deep understanding of property operations, financial management, and capital project planning.
- Strong leadership, communication, and interpersonal skills.
- Expertise in vendor and contract management.
- Advanced proficiency with property management software (RealPage, Avid, Yardi, MRI, or similar) and Microsoft Office Suite.
- Knowledge of local regulations, historical preservation guidelines, and sustainability initiatives.
- Exceptional organizational and analytical abilities.
Core Attributes
- Strategic, forward-thinking, and financially astute.
- Respectful steward of architectural heritage and community value.
- Professional presence with excellent judgment and discretion.
- Ability to balance ownership priorities with tenant needs and operational realities.
- Committed to service excellence, innovation, and continuous improvement.
- Accountable a must.
Compensation & Benefits
- Competitive base salary commensurate with experience.
- Comprehensive benefits package (medical, dental, vision, IRA, paid time off).
- Spot bonus potential.
- Professional development and continuing education opportunities.
Salary : $115,000 - $130,000