What are the responsibilities and job description for the RAMP SUPERVISOR - RBAC PM position at 1ST CLASS PARKING SYSTEMS 1?
1ST CLASS PARKING is a fast-growing Valet Parking company with more than 15 years of experience, providing its services to high-end Hotels, Condominiums, and special events in Miami three-county area.
We are looking for a Supervisor to join our team. We are looking for service-minded individuals who are committed to providing outstanding customer satisfaction, team player, highly motivated, energetic, that love cars and are interested in working Full-time.
Supervisor are expected to:
- Oversee the daily operations of the valet parking service.
- Supervise valet attendants to ensure smooth and efficient service.
- Maintain a high standard of customer service and ensure guests receive a positive first and last impression.
- Monitor vehicle flow, ensuring timely parking and retrieval.
- Train new valet attendants on company procedures, safety protocols, and customer service expectations.
- Enforce company policies and ensure compliance with safety regulations.
- Handle customer complaints and resolve issues promptly and professionally.
- Conduct regular inspections of the valet area to maintain cleanliness and organization.
- Manage and secure vehicle keys, ensuring proper tagging and storage.
- Report any incidents, accidents, or operational challenges to upper management.
- Assist with valet parking duties during peak hours if needed.
- Ensure valet attendants adhere to dress code and maintain a professional appearance.
The schedule for this position is: Wednesday to Sunday 3 PM to 11 PM.
Qualifications:- One year of experience as a supervisor in valet parking.
- Vehicle elevator experience needed - Lift (Minimum 6 months).
- Fluent in English (Spanish as a secondary language a plus)
- Valid Florida Driver's License.
- Clean driving record.
- Drive stick shift vehicles (preferred).
- Ability to run and remain standing for extended periods of time.
Men and women are encouraged to apply! If you’re passionate about cars, enjoy working in a fast-paced environment, and take pride in delivering exceptional service, we’d love to hear from you!