Ramp Supervisor - FP PM

1ST CLASS PARKING is a fast-growing Valet Parking company with more than 15 years of experience, providing its services to high-end Hotels, Condominiums, and special events in Miami three-county area.

We are looking for a Supervisor to join our team. We are looking for service-minded individuals who are committed to providing outstanding customer satisfaction, team player, highly motivated, energetic, that love cars and are interested in working Full-time.

Supervisor are expected to:

• Oversee the daily operations of the valet parking service.

• Supervise valet attendants to ensure smooth and efficient service.

• Maintain a high standard of customer service and ensure guests receive a positive first and last impression.

• Monitor vehicle flow, ensuring timely parking and retrieval.

• Train new valet attendants on company procedures, safety protocols, and customer service expectations.

• Enforce company policies and ensure compliance with safety regulations.

• Handle customer complaints and resolve issues promptly and professionally.

• Conduct regular inspections of the valet area to maintain cleanliness and organization.

• Manage and secure vehicle keys, ensuring proper tagging and storage.

• Report any incidents, accidents, or operational challenges to upper management.

• Assist with valet parking duties during peak hours if needed.

• Ensure valet attendants adhere to dress code and maintain a professional appearance.

• One year of experience as a supervisor in valet parking.

• Fluent in English (Spanish as a secondary language a plus)

• Valid Florida Driver's License

• Clean driving record

• Drive stick shift vehicles (preferred)

• Ability to run and remain standing for extended periods of time

Men and women are encouraged to apply! If you’re passionate about cars, enjoy working in a fast-paced environment, and take pride in delivering exceptional service, we’d love to hear from you!