What are the responsibilities and job description for the MANAGER - 2200 position at 1ST CLASS PARKING SYSTEMS 1?
1ST CLASS PARKING is a fast-growing valet parking company with more than 15 years of experience, providing its services to high-end hotels, condominiums, and special events in the Miami tri-county area.
We are looking for a Valet Manager to join our team.. We are seeking service-minded individuals who are committed to providing outstanding customer satisfaction, are team players, highly motivated, energetic, love cars, and are interested in working full-time.
1ST CLASS Valet Managers are expected to:
* Oversee and manage all valet parking operations to ensure efficiency and excellent customer service.
* Supervise valet attendants and ramp supervisors, ensuring adherence to company policies and procedures.
* Develop and implement strategies to improve valet operations, optimize traffic flow, and enhance the guest experience.
* Ensure compliance with all safety regulations and parking protocols.
* Monitor peak hours and adjust staffing as needed to maintain smooth operations.
* Handle escalated customer complaints and resolve service issues promptly and professionally.
The schedule for this position will be;
Tuesday to Saturday from 9 am to 5 pm
Qualifications:
* Two years of experience as a Valet Manager.
* Fluent in English (Spanish as a secondary language is a plus).
* Valid Florida Driver's License.
* Clean driving record.
* Ability to drive stick shift vehicles (preferred).
* Ability to run and remain standing for extended periods of time.
* Men and women are welcome to apply.