Banquet Services Lead

Location: Arlington, VA

Classification: Full-time

Pay range: $28 -$29

Striden helps guide customers on the road ahead. We are passionate about the services we provide, and our customers’ success is our top priority. Our philosophy is simple: we strive to exceed expectations for our customers and our employees.

Summary

Work on-site and serve as the lead assistant for employees to consult with for assistance planning their on-premises conference space and hospitality needs. The position is full-time, flexible hours

for supporting scheduled events. Serve as one of the key point of contact for all third-party service providers as well

as ensuring full access and functionality of the space and facilities.

Responsibilities:

• Assist with the setup and breakdown of event center/conference room space.
• Consistently identify, develop, and deploy process enhancements.
• Participate in client meeting to provide updates, planning and improvements.
• Assist requestors with planning their event respective to space capabilities and hospitality options.
• Place catering orders, pay vendors, collect, and share receipts with key client contact for reimbursements.
• For in-person events, oversee the logistics of vendor and space management and setup.
• Assist guests with accessing virtual meeting platforms (Zoom, Air Media, etc.).
• Facilitate the proper organization and cleanliness of event space.
• Uphold any necessary safety precautions.
• Provide high levels of customer service.
• Provide relevant information to event attendees.
• All other duties as assigned.
  
  
  

Required Qualifications:

• High School diploma or GED
• 3-5 years of experience in the duties and responsibilities specified above.
  
  
  

Preferred Qualifications:

• College Degree
• Familiar with events applications
• Excellent customer service skills
• Proficient in Microsoft Office 365 (Excel, Word, Outlook)
• Attention to detail
• Critical thinking abilities
• Performs well under pressure
• Written and oral Communication skills
  
  
  

Physical Requirements

• Occasionally lift up to 50 lbs as needed.
  
  
  

At Striden we believe in celebrating diversity and providing a work environment where we are always treated with dignity and respect. An environment where teamwork and employee participation promote the representation of all groups and employee perspectives is important to us. We are committed to creating such an environment because it brings out the full potential in each of us, which in turn contributes directly to our success.