What are the responsibilities and job description for the Store Manager position at 1915 South / Ashley?
STORE MANAGER
1915 South/Ashley owns and operates 29 Ashley stores and 3 Distribution Centers across the southeast, and we continue growing. We are seeking a store manager who is integral in mentoring and training our sales associates, meeting our customers' needs and delivering an exceptional in-store experience for every guest, resulting in increased store sales, profitability, and customer loyalty.
The store manager will actively be present on the sales floor to promote customer engagement and sales. You will coach and develop the sales associates to reach store goals while maintaining the company's core values and Ashley standards. Store managers partner with the training location's regional manager in all business areas and with our trusted vendors to exceed our customers' expectations. You will also become part of the Ashley Furniture family, a highly engaged group that values coaching, mentoring, and growth while building customer loyalty within the community.
Why 1915 South?
Compensation: Salary plus generous bonus opportunity
Benefits: Provide for yourself and your family with our competitive benefit programs. We offer health, dental, vision, disability, and life insurance.
Paid Time Off: Paid vacation and sick leave
Retirement: 401k retirement savings plan with a company match.
Tuition: College tuition assistance at Thomas University
Employee Discounts: Employees are provided with generous furniture discounts!
Long-Term Career Opportunities: Many of our company leaders at 1915 South grew within our company. When you start at 1915 South, you are not just creating your next job; you are beginning your new career!
*MUST BE ABLE TO PASS A DRUG TEST, CREDIT CHECK, & BACKGROUND CHECK*
Job Duties
- Lead and manage the daily operations of the store to deliver exceptional guest experiences and meet all sales and profitability targets
- Develop, coach, and mentor the leadership team and sales associates to ensure consistent execution and performance
- Drive a performance-based culture focused on sales metrics, conversion, average ticket, and other KPIs
- Analyze business trends and make informed decisions to improve store results
- Ensure all operational processes (opening/closing procedures, scheduling, payroll, inventory, merchandising) are executed with excellence
- Promote and ensure compliance with company policies, procedures, and safety standards
- Maintain high standards of visual presentation and showroom readiness
- Foster a team culture that prioritizes collaboration, accountability, and continuous improvement
- Address and resolve escalated customer service issues with urgency and care
- Partner with regional director and market leaders to align on company initiatives and strategic goals
- Lead store meetings and ensure communication flows effectively to all team members
- Oversee staffing plans, hiring, and succession planning to ensure the right people are in the right roles
- Represent the company brand with professionalism and integrity in all external and internal interactions
- Stay informed of industry trends, product knowledge, and competitor activity
Job Requirements:
- High school diploma or equivalent required; college degree preferred
- 3–5 years of experience in retail leadership, preferably in a high-volume or furniture environment
- Demonstrated success in managing sales performance and leading teams to exceed goals
- Strong leadership and interpersonal skills, with the ability to inspire and develop others
- Proficient in using POS systems, reporting tools, and Microsoft Office Suite
- Excellent problem-solving, decision-making, and organizational abilities
- Flexible schedule availability, including weekends, evenings, and holidays
- Ability to stand for extended periods
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