What are the responsibilities and job description for the Quality Control Manager position at 1805 KBR Wyle Services, LLC?
Title: Quality Control Manager BELONG. CONNECT. GROW. with KBR. Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. The Department of Defense (DoD) developed the Military and Family Life Counseling (MFLC) program as an initiative of the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy (MC&FP), facilitating private and confidential non-medical Counseling services. The MFLC Program was established to expand access to confidential, face-to-face counseling and reduce the barriers and stigma often associated with seeking counseling support. Currently, the MFLC Program provides non-medical counseling, consultation, and outreach services to more than 200 military installations or nearby civilian communities located in most all the 50 states, the District of Columbia, United States (U.S.) territories and commonwealths, and over 25 foreign countries including areas considered hazardous duty/danger zones. THIS POSITION IS CONTINGENT UPON CONTRACT AWARD Position may be remote. KBR is seeking a Quality Control Manager (QCM). The QCM shall be responsible for managing all aspects of quality for the contract, including data collection and reporting. The QCM shall ensure that all the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards, and the QCM shall be responsible for ensuring compliance with credentialing and training of all personnel. The QCM should also provide support to ensure effective communication between contractor management, counselors, and Government stakeholders and identify and implement process improvements to ensure the highest standards of quality of operations for counselors. Qualifications: Bachelor's Degree in a related field a. A minimum of five years’ supervisory experience. b. A minimum of five years’ experience managing operational efficiencies and quality standards (quality control and quality assurance) for projects or programs of a similar complexity and scope. Desired Qualifications: a. Two years’ experience working in a mental health field such as social work, psychology, marriage/family therapy, or counseling, and possesses a current license at the independent practice level. b. A certification in quality assurance, six sigma, program management, or another related field. c. Two years’ experience working with DoD organizations and/or military experience. At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Click here to learn more: KBR Benefits New | KBR Belong, Connect and Grow at KBR At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law. KBR — Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business. We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company. We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. Fraud Alert Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position. KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.