Demo

Customer Experience & Route Sales Lead

1800gotjunk
Reno, NV Full Time
POSTED ON 9/26/2026
AVAILABLE BEFORE 11/24/2026

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Work Hard, Earn Big & Grow Your Career in Reno, NV!

  • Job Title: Customer Experience & Route Sales Lead (Truck Team Member)
  • Location: Reno / Sparks, NV
  • Position Type: Full-Time (4–5 shifts per week)
  • Pay Rate: $22.00 – $24.00 / hour average all-in ($12.00/hr base pay uncapped profit share customer tips)

Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to stay fit, talk to people, and control your own earning potential?

Join our 1-800-GOT-JUNK? team in Reno! We are operated by Southwind, an award-winning organization dedicated to investing in people and promoting from within. We are seeking ambitious, outgoing, and dependable team members who bring positive energy and a strong work ethic every single day.

Why Join 1-800-GOT-JUNK?:

  • High Earning Potential: Top performers consistently earn $22–$24 per hour through a stable base rate ($12/hr), daily tips, and uncapped profit-sharing incentives.
  • Comprehensive Paid Training: No junk removal experience required! We provide complete hands-on coaching in customer service, sales negotiation, leadership, and route operations.
  • Rapid Career Growth Pathways: We believe in merit-based promotions from within. Fast-track your development into leadership roles.
  • Full Benefits Package: Includes Medical, Dental, and Vision coverage, plus retirement options for full-time employees.
  • Company-Paid Certifications: We schedule and cover 100% of the cost for your required DOT Medical Certification.
  • Positive Team Culture: Work in a high-energy, supportive environment with daily recognition and team incentives.

What You'll Be Doing:

  • Deliver WOW Service: Build rapport with customers, explain our services, and deliver outstanding customer experiences on every job.
  • On-Site Sales & Estimating: Evaluate job scopes, deliver clear on-site estimates, overcome customer objections, and close sales on the spot.
  • Active Operations: Safely lift, carry, load, and maneuver unwanted items from residential and commercial properties into our trucks.
  • Truck Operation: Drive, navigate, and maintain clean, professional company box trucks (standard driver's license required, training provided).
  • Responsible Disposal: Route, sort, and dispose of items responsibly through recycling, donation, and proper waste management.

 

Rapid Career Advancement:

We promote from within whenever possible based on performance, reliability, and leadership ability. Your growth path can include:

  • Certified Sales Lead
  • Operations Lead / Operations Manager
  • People Development Lead
  • Senior Sales Specialist
  • Director of Operations / Director of People Development
  • General Manager

Candidate Qualifications & Requirements:

  • Age & License: Must be 21 years of age with a valid driver’s license.
  • Physical Fitness: Ability to repeatedly lift, carry, and maneuver 50 to 75 lbs throughout an active 8–10 hour shift.
  • Schedule Availability: Full-time availability (4–5 shifts per week), including 1 mandatory weekend shift per week (Saturday or Sunday). Shifts typically begin at 7:00 AM or 12:00 PM.
  • Sales & Service Mindset: Outgoing personality with strong communication, problem-solving, and interpersonal skills.
  • Dependability: Reliable transportation, punctual attendance, and a team-first mindset.
  • Medical Certification: Ability to pass and maintain a DOT Medical Card (company-funded).

 

About Southwind & 1-800-GOT-JUNK?:

1-800-GOT-JUNK? is the world’s largest junk removal company. Southwind, owners of 1-800-GOT-JUNK? franchises across 50 nationwide locations, is an award-winning company recognized as a "Best Place to Work".

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, and Veteran-friendly employer.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Salary : $22 - $24

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