Demo

Family Support Worker

18 Degrees
West Springfield, MA Full Time
POSTED ON 10/17/2026
AVAILABLE BEFORE 12/16/2026

Family Support Worker (West Springfield, MA)

18 Degrees is where new beginnings come to light for children and families – join us on our journey into a new day!  At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community.

This full-time position at our West Springfield location is for a Family Support Worker providing home visits for families in Hampden, Hampshire and Franklin Counties who have been referred by the Department of Children and Families. This position also includes facilitating Family Time Supervised Visitation referred by the Department of Children and Families, Family and Probate Court, and Post Adoption. 

Pay Rate: $22.02

To be a good fit for this position you have:

  • A knowledge of strength-based engagement with at-risk children and families. You’re able to support families in identifying their goals & strengths, track and document progress; coordinate needed services; provide warm referrals, individualized support & advocacy
  • Skills in collaboration and communication
  • Solid understanding of community-based resources
  • The ability to build trusting relationships while maintaining appropriate boundaries
  • Dependable transportation
  • Excellent organizational skills and good writing/computer skills

Preferred Experience:

  • Experience working with Transitional-Aged Youth 
  • Lived experience in Recovery
  • Multicultural/multilingual 

Qualifications:

  • Bachelor's degree preferred or 5 years of relevant experience 
  • Must be available to work an occasional evening or Saturday
  • Successful candidate will have EOHHS CORI, National SORI, Driving Record Authorization and DCF Background Check 

Send cover letter and resume to Kelsey Radzion, 18 Degrees, 480 West Street, Pittsfield, MA 01201 or visit our website at www.18degreesma.org. AA/EOE

Salary : $22

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