What are the responsibilities and job description for the Server position at 16 On Center?
About Us:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As a Server at SPACE in Evanston, you will deliver a high level of service to guests, ensuring their satisfaction with both drinks and overall experience. You’ll work closely with bartenders and other staff to create a seamless service experience from start to finish. Your knowledge of menu items and your take on “hospi-totally” are integral to the SPACE experience.
Additional responsibilities include but are not limited to:
16 On Center Chicago owns and operates several live music venues, third-party production, restaurants, bars, and food halls across Chicago and New York. Join the team of one of the country's leading independent promoters.
Our most effective service to our community comes from a team with a diverse mix of minds, backgrounds, and experiences. 16 On Center actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment, without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic information, neurodiversity, disability, veteran status, or any other characteristic protected by law.
Position Summary
As a Server at SPACE in Evanston, you will deliver a high level of service to guests, ensuring their satisfaction with both drinks and overall experience. You’ll work closely with bartenders and other staff to create a seamless service experience from start to finish. Your knowledge of menu items and your take on “hospi-totally” are integral to the SPACE experience.
Additional responsibilities include but are not limited to:
- Prepare and organize the service area, including arranging tables, chairs, and drink menus.
- Ensure all necessary supplies and condiments are stocked and available, including napkins, straws, and garnishes.
- Set up trays and service stations with appropriate glassware, napkin folds, roll ups, and water pitchers.
- Greet guests promptly and courteously, providing menus and explaining drink options as needed.
- Take and accurately record drink orders, ensuring that all special requests or dietary restrictions are noted.
- Deliver cocktails and other beverages to guests in a timely manner, checking in periodically to ensure satisfaction.
- Provide recommendations on classic cocktails and assist with any questions about the drink menu.
- Handle card transactions efficiently and accurately, following all procedures for payment processing.
- Maintain a clean and organized service area, including clearing empty glasses and debris from tables.
- Monitor guest behavior and address any issues or concerns professionally and promptly.
- Clean and sanitize tables, chairs, and service areas at the end of the shift.
- Properly store any leftover supplies and condiments, ensuring they are organized and ready for the next shift.
- Communicate any closing notes or guest issues to the house manager before leaving.
- Assist with end-of-shift duties, including restocking and preparing the service area for the following day
- Minimum 1 year of experience in a bar, restaurant, or similar hospitality setting
- Strong communication and multitasking skills
- Friendly, team-oriented, and dependable
- Available to work evenings, weekends, and event shifts as needed
- Comfortable standing, walking, and carrying trays throughout the shift
- Able to lift up to 25 lbs and perform repetitive motions