What are the responsibilities and job description for the Civil Court Operations Manager (Senior Court Operations Consultant) position at 15th Judicial Circuit Court (FL)?
The Fifteenth Judicial Circuit of Florida is seeking a highly skilled and motivated Civil Court Operations Manager to provide advanced supervisory skills and technical support for the Civil Division of the Courts. This position will play a vital leadership role in ensuring the effective supervision, guidance, and professional development of case managers and program coordinators. This position is essential to maintaining consistent, high-quality case management practices as outlined in the Supreme Court’s Differentiated Case Management (DCM) policy. Through hands on training, mentoring, and performance oversight, the Civil Court Operations Manager will strengthen operational efficiency, promote uniform procedures, and enhance staff performance in support of the Supreme Court’s DCM mandate. The position also plays a critical role in ensuring the successful integration of new policies, technologies, and best practices through structured supervision and continuous professional development initiatives. This position reports to the Director of Case Management.
- Directs and supervises case managers and program coordinators, including training, assigning and evaluating work, counseling, disciplining, and recommending termination
- prepares periodic employee performance evaluations; reviews and approves timesheets and leave requests
- Manages special assignments as directed
- Monitors legislative activity/changes related to area of responsibility
- Provide direction and training for staff including on the use of crystal reports function, and the court’s judicial viewer, “JVS”
- Supervise staff, monitor staff performance and track work of staff as required to ensure efficiency and timeliness of completion
- Monitors case load reports for compliance with Differentiated Case Management, Service of process, Lack of Prosecution, Liquidation Orders, Cases exceeding time standards as well as compliance with general time standards
The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.
Bachelor’s degree in public administration, business administration, court/judicial administration, court/judicial management, business management, legal studies, or a closely related field.
Six years of related work experience, including two years in a supervisory or managerial capacity.
Relevant experience and/or education may substitute for the recommended minimum qualifications on a year-for-year basis.
KNOWLEDGE SKILLS AND ABILITIES:
- Knowledge of Florida Court System, specifically, Civil Division
- Knowledge of Florida Rules of Civil Procedure, Local Rules and Administrative Orders, Rules of General Practice and Judicial Administration, and Small Claims Rules
- Knowledge of Court Performance Standards, Civil Case Management, specifically Differentiated Case Management
- Knowledge of Florida Supreme Court directives found in Administrative Order(s), memorandums and training
- Skilled at leading others, even those staff not directly supervised
- Skilled in identifying and implementing best practices
- Ability to plan and execute complex projects with many competing demands
- Knowledge of interviewing and selection techniques, following EEOC, State and Local Policies and Procedures.
- Working knowledge and understanding of specialized vocabulary used in judicial proceedings
- Detailed oriented
- Excellent communication skills
- Accurate use of the English language, grammar, punctuation and spelling
During the Application Process please upload the following ATTACHMENTS if applicable:
- Proof of education
- Proof of certifications
NOTICE:
Incomplete applications will not be considered. Applications will continue to be received until the position is filled. Submission of an application does not guarantee the applicant an interview. Applicants will be subject to a criminal background check. We are an Equal Opportunity Employer. We do not discriminate on any of the protected classes.
If you are a person with a disability who needs any accommodation in order to participate in the interviewing process once selected, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Americans with Disabilities Act Coordinator, Palm Beach County Courthouse, 205 North Dixie Highway West Palm Beach, Florida 33401; telephone number (561) 355-4380 at least 7 days before your scheduled either in-person or telephonic interview; if you are hearing or voice impaired, call “711.”
Salary : $74,930