Customer Service Closing Manager

14 Carrot Whole Foods is looking for a Customer Service Closing Manager to work 4 or 5 days per week (approximately 32-40 hours.)

Requirements:
- Candidates for this position must be reliable, trustworthy, and comfortable in a management role, including the ability to delegate responsibilities and a willingness to step in to help in a variety of roles when necessary
- Candidates must have a basic understanding of the health food industry (including supplements) and be or become familiar with the product inventory from all departments of 14 Carrot. Customer service managers will be expected to be able to make safe and educated product recommendations for our customers.
- Candidates must be or become knowledgeable of all of 14 Carrot's policies and procedures
- Candidates must possess strong conflict resolution skills and the ability to stay calm and respectful in high-stress situations.

- Candidates will also be cross trained on maintaining and ordering bulk herbs for the Supplement Department.

Schedule:
- Candidates must be able to work closing shifts on the following days: Mondays, Tuesday, Fridays, Saturdays, and Sundays (Saturday and Sunday a must)
- Monday, Tuesday, Friday, and Saturday shifts typically end around 7:15 pm and Sunday shifts typically end around 6:15 pm.

Compensation:
- Pay for this position starts at $13.00 - $15.00 per hour.

Perks:
- Casual attire (no uniforms!)
- Paid time off
- Employee discount (includes 20% off in our deli, beer/wine, and meat departments, 40% off in our supplements department, and 30% off everything else in the store.)

Interviews:
- Our interview process begins with a brief, 5-10 minute pre-screening phone interview to go over some of the key requirements for the position. Based on these interviews, the best candidates will be asked to come for in-person interviews.
- When applying for this position, you will be asked for a few dates and times you'd be available for this brief phone interview. It is very helpful if you can provide us with days and a range of times that work best for you and we will do our best to accommodate.
- When your phone interview has been scheduled, it will be up to you to call us at the scheduled date and time. We do not make outgoing calls for interviews. Complete instructions will be provided in the interview invitation -- please read them carefully!
- We typically send interview invitiations within 12 hours of receiving applications. If you apply for this position, please keep an eye on your inbox for our invitation so you do not miss your opportunity for the interview or the ability to request a rescheduled interview ahead of time. Thank you - we truly appreciate it!

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14 Carrot is a locally owned independent health food store located in Lexington, SC.

At 14 Carrot, we take pride in providing you with healthy alternatives for your everyday needs. As a full line Health Food Store we carry a large selection of high-quality supplements, health and beauty aids, general groceries, refrigerated and frozen goods, fresh organic/natural meats, organic produce, bulk goods, and a grab-and-go deli. We support local agriculture and farmers by carrying Certified South Carolina-grown produce and meats throughout the year.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Paid time off

Ability to Commute:

• Lexington, SC 29072 (Required)

Ability to Relocate:

• Lexington, SC 29072: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $15