Cage Manager

Oversee the day-to-day functions of the Casino Cage Operations. Provide warm personalized service, while demonstrating leadership and teamwork to all Team Members. Ensure that all policies and procedures are followed in order to uphold Company standards and Gaming Regulations.

Adhere to all company and department policies and procedures as well as all the Company’s Practices (i.e. Employee Handbook, Code of Conduct, Core Values, 15 Points of Service, etc.)  Be responsible for positively representing and promoting the property and Company.

Trains new employees and assists with maintaining training programs, cover vacations and call-offs, light office duty, keep cage supplies stocked, exchange currency, checks, chips, coupons, and any other cash equivalents at the cage window and balances at the end of the each shift. Also responsible for doing Cage and Count payroll.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties.  All duties or requirements are essential job functions.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by their General Manager.  This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

·         Directly supervises non-supervisory employees.

·         Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

·         Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

·         Assists with guest transactions at the cage window.

·         Responsible to comply with all casino internal control procedures a set forth by Nevada Gaming Control Board.

·         Assists slot technicians and other employees by filling jackpot and fills or accepting/distributing various and to other departments.

·         Assist players with promotional items, to include monthly mailer coupons, opening new player accounts, and monthly casino promotional events.

·         Assist with office duties (overages and shortages, audits, filing, payroll)

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

•          Prefer a minimum of two years (2) of casino cashier experience to include:  customer service, cash handling, and main bank experience.

Language Skills: 

•          Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

•          Ability to write routine reports and correspondence. 

•          Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: 

•          Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability: 

•          Ability to establish and maintain an effective working relationship with owners, staff, co-workers and general public; pleasant personality, team-oriented and enjoys working with and assisting people.

•          Develop a thorough knowledge and understanding of Nevada limited Gaming Act requirements and of Slots, Blackjack, and Poker.

CERTIFICATES, LICENSES, AND REGISTRATIONS:

•          Must be able to obtain a valid State of Nevada Gaming License.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•         Must be able to stand or walk for long periods of time. 

•         Must have the ability to multi-task.

•         Requires mobility. 

•         Exceptional eye/hand coordination and manual dexterity a must.

•         Requires normal vision and hearing range with absence of color blindness. 

•         Requires the ability to distinguish letters, numbers, and symbols.

•         Must be physically able to lift coin bags and canned coin weighing up to 50lbs in weight.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in the casino; staff contact required; tolerate varying conditions of noise level, temperature, illumination, and air quality.

“The above Job Description is intended to describe those functions that are essential to the performance of this position. ‘Other’ duties and responsibilities include those that are considered incidental or secondary to the overall purpose of the position. The Job Description does not imply or state that the above are the only duties and responsibilities assigned to the position. Employees holding this position will be required to perform any other job related duties requested by Management.”