Audio Visual Manager

Responsibilities

• Oversee the operation of audio and video support for events and daily operations, ensuring high-quality technical production. Manage staff, equipment, budgets, and client relationships while troubleshooting technical issues and providing effective solutions.
• Manage AV staff responsible for troubleshooting and resolving various AV issues, including but not limited to audio issues, visual disruptions, connectivity failures, equipment malfunctions, and control system glitches.
• Provide hands-on support during high-profile or complex events.
• Handle complex AV issues, such as integrating diverse AV technologies from various vendors, with different protocols and configurations; ensure compatibility with new and legacy systems, and adapt to emerging technologies. Collaborate with IT and Facilities to integrate AV technology with infrastructure and ensure network compatibility
• Develop and document AV procedures, standards, and best practices. Stay informed about AV trends and technologies to recommend improvements or upgrades.
• Create and manage the AV budget, including cost projections for equipment, maintenance, and labor.
• Work closely with clients, vendors, and other team members to ensure the successful delivery of events.
• Perform additional duties and projects as assigned by management.

Qualifications

• Bachelor’s degree or equivalent years of experience required
• Minimum five (5) years of relevant experience in event management, as well as the implementation and operation of audio-visual (AV) and video conferencing systems, is required.
• Minimum two (2) years of supervisory experience required
• Certifications such as Certified Technology Specialist (CTS), CTS-D, or CTS-I are a plus.
• Audiovisual Network Professional Certification (ANP) is also preferred.
• Strong communication, leadership, and customer service skills are also essential for managing teams and working with clients.
• Must be able to work a flexible schedule, including some evenings and weekends