What are the responsibilities and job description for the Business Office Representative position at 110 Prisma Health-Upstate?
Inspire health. Serve with compassion. Be the difference. Job Summary Provides clerical and administrative support to assigned area. Provides direct customer service for the department. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records. Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient. Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments. Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely. Enters, validates and reconciles charges daily for assigned area. Orders, stocks and distributes supplies for assigned area. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive. Minimum Requirements Education - High School diploma or equivalent Experience - Two (2) years in a clerical role. Healthcare setting experience preferred. In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills or Abilities Familiarity with basic medical terminology preferred Medical records experience preferred Knowledge of insurance guidelines (including Medicare) preferred Familiarity with coding (ICD-9 & CPT) preferred Work Shift Day (United States of America) Location Home Health Roper MT Facility Home Health - Upstate Department Administrative and General Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. Our 32,000 team members are dedicated to supporting the health and well-being of you and your family. Our promise is to: Inspire health. Serve with compassion. Be the difference.