What are the responsibilities and job description for the Salesforce Administrator position at 10X Business Consulting?
The company is hiring for a Salesforce Administrator to contribute to their Sales team in Raleigh, NC or remotely. Leads the ongoing development of the salesforce.com deployment. Works closely with Sales, Finance, Customer Success, and Legal to identify, develop, and deploy new CRM functionality using the Force.com platform. Champions for platform adoption within the organization. This role is part technical project manager, administrator and Salesforce analyst. Executes the strategic configurations, supports, maintains and improves the CRM platform.
Required Qualifications:
- Bachelor’s degree; Computer Science, MIS or related field preferred
- 4 years of experience as a Salesforce.com administrator Preferred Skills:
- Saleforce.com Admin (ADM201 and ADM211) certified preferred
- Sales Cloud, Service Cloud and Developer certifications preferred
- Strong understanding of Salesforce.com best practices and functionality
- Ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity using APEX and Visualforce
- Proven ability to architect and implement new processes and facilitate user adoption.
- Strong data management abilities
Key Responsibilities:
- Serves as systems administrator for the Salesforce.com environment with 150 users
- Manages all administrative functions including user account maintenance, reports and dashboards, workflows and other tasks
- Champions user adoption through training, awareness, and compliance management, and grow the Salesforce.com skill set across the organization
- Uses APEX and Visualforce to maintain and modify workflow programming
- Completes regular internal system audits and prepare for upgrades
- Manages Salesforce.com data feeds and other integrations
- Coordinates the evaluation, scope and completion of new development requests.
- Works with key stakeholders across engaged departments to establish suitable processes to support administrative, development, and change management activities
- Effectively acts as the liaison between our users, vendors and the application development team
- Works independently with members of the user community to define and document development requirements
This list is not exhaustive Perks/Benefits
- A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
- 15 vacation days & 12 sick days accrued annually, 8 company holidays and 3 personal days
- 401K match, Life and AD&D, Employee Assistant programs, Group Legal, Paid Parental Leave & more
- Casual Dress Code
- Flexible Work Schedules (by team)
- Encouraged continued education with our tuition reimbursement program
The company is the leading education technology solutions provider committed to helping partners create, deliver, and distribute affordable, accessible, and impactful learning experiences worldwide. As a recognized innovator in the digital course materials market, The company is best known for partnering with more than 1,000 publishers and resellers to deliver extraordinary learning experiences to millions of active users globally—and today we’re also powering new, cutting-edge technologies designed to optimize teaching and learning for maximum results.