Patient Access Representative

10bits is a Healthcare and Professional Staffing Company. From nursing staffing, temp to hire, and permanent to healthcare contracts, 10bits provides hospitals and medical facilities with high-quality clinical professionals with the highest standards and compliance to provide the best medical care.

Job Title: Patient Access Representative

Job Location: Penn Yan, NY 14527

Job Type: Contract

Job Duties:

• Demonstrates proficiency in operating systems and software; serves as a super user and ensures computers and applications are operational and accessible to staff
• Provides employee training on job duties, policies, procedures, cash collection, and regulatory requirements; assists the Manager with ongoing training programs and performance improvement initiatives
• Communicates with employees in a fair, positive, and constructive manner regarding performance and compliance; provides input for performance evaluations
• Ensures departmental policies, procedures, regulatory requirements, and established objectives are consistently followed and achieved, with emphasis on productivity, efficiency, accuracy, and timely completion of duties
• Ensures referrals and authorizations are secured timely, and registrations accurately capture patient demographic, social, and financial information across all registration areas
• Ensures registration processes support timely filing and minimize denials, penalties, and revenue loss; utilizes reports and logs to monitor performance and identify opportunities for improvement
• Collaborates with Patient Financial Services, Care Management, registration and laboratory areas, scheduling, physician offices, and other departments to resolve process issues and streamline operations
• Identifies and implements improvements to registration and cash collection processes, including staff performance incentives, and ensures Access staff have the knowledge and tools needed to meet payer and regulatory requirements.

Job Requirements:

• High school education or equivalent
• Two years Patient Access or Patient Financial Services experience.
• Knowledge of insurance and regulatory requirements and medical terminology to include CPT and ICD10.
• Experience with front end collections, strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and deal with the public in a professional and courteous manner.
• Ability to meet deadlines, manage multiple priorities, and enhance the spirit of teamwork through effective role modeling.
• Experience with Microsoft Office products including Word and Excel

Preferred:

• Bachelor's degree
• Previous leadership experience

Schedule:

• Day Shift
• 6:30 am to 4:30 pm
• 40 Hours Per Week

SAL01

Pay: $25.00 - $26.00 per hour

Application Question(s):

• Knowledge of insurance and regulatory requirements and medical terminology to include CPT and ICD10.

Education:

• High school or equivalent (Required)

Experience:

• Patient Access or Patient Financial Services: 2 years (Required)
• front end collections, strong analytical and problem-solving: 1 year (Required)
• Microsoft Office products including Word and Excel: 1 year (Required)

Work Location: In person

Salary : $25 - $26