ICONA Windrift - Food Runner

Job Title

Restaurant Food Runner

Classification
Non-Exempt

Reports to
Food and Beverage Manager

Job Description

Summary/Objective

The Restaurant Food Runner is responsible for setting tables, serving food orders, and removing used dishes and utensils.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintains the cleanliness and sanitation of the dining area, including all tables and chairs.

• Prepares dining room for guests by cleaning and clothing tables, setting decorations, condiments, candles, napkins, service plates and utensils.

• Prepare all beverages required for service, including coffee, iced tea and hot water.

• Communicate food orders to chefs, paying attention to priorities and special requests, like food allergies.

• Delivers food orders from the kitchen to guest’s tables quickly and accurately.

• Check in with guests, take additional orders or refill water, as needed.

• Closes dining room by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash.

• Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.

• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.

• Performs other duties as directed.

• Weekly attendance to Aloha Culture Meeting.

Competencies

• Communication Proficiency.

• Guest Focus.

• Organizational Skills.

• Stress Management/Composure.

• Time Management.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slipping, tripping, falls and burns. Frequent hand washing is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching. The position may require lifting of products weighing up to 25 pounds.

PHYSICAL ENVIRONMENTAL DEMANDS:

• Stand- Over 3/4th of the time

• Walk- Over 3/4th of the time

• Sit- Under 1/3rd of the time

• Use hands to fingers, handle or feel- Over 2/3rd of the time

• Reach with arms and hands- Over 2/3rd of the time

• Climb or balance- Up to 1/3rd of the time

• Stoop, kneel, crouch or crawl- Up to 2/3rd of the time

• Talk or hear- Over 2/3rd of the time

• Lift minimum of 5lbs.- 25 lbs.- Over 2/3rd of the time

• Adherence to all policy and procedures delineated in the ICONA Handbook

Position Type/Expected Hours of Work

This is a full-time position. This role requires forty plus hours to include nights, weekends, and holidays.

Travel

No travel is expected for this position.

Required Education and Experience

• High school diploma or equivalent required.

• Prior restaurant experience.

Additional Eligibility Qualifications

• Compliant with state Alcoholic Beverage Control regulations.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.