Quality Assurance Coordinator

Clayton is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Position Summary: Supports the overall quality of our product by providing world class feedback to our production team; identifying, communicating and following up on areas of opportunity. Duties/Responsibilities: • Conduct audits of our homes in the designated areas • Document findings during the audit using available technology • Communicate to management team via radio when audit is complete, document notification times • Follow-up on completion of audit findings, document completion times to generate overall response times • Attend production meetings and communicate overall status of program in their area of responsibility. • Other duties as assigned. Qualifications: • High school diploma or GED • Demonstrated positive influence and optimistic demeanor • Intermediate to advanced proficiency in Microsoft Word, Excel • Continuous willingness to learn and grow • Sound judgement in all interactions at all levels within the facility • Strong knowledge of quality standards and expectations • Strong attention to detail Physical Demands: • Must be able to lift and carry up to 50 lbs. and occasionally use ladders/steps to enter and exit homes. • Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc. • Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others. • Works in an environment that includes exposure to extreme temperatures. • Work primarily involves sitting/standing, may involve a moderate amount of bending/stretching. Travel Requirements: • None Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00018 Clayton Manufacturing Our passion is simple, and it's been our focus since 1956. We want to help people across America achieve the dream of homeownership. Today we build, sell, finance and insure our homes from coast to coast. Clayton is organized into six businesses that offer opportunities across multiple industries. Our success is in our team members - join our team and see how you can make us stronger. Corporate team members help support each business under the Clayton umbrella. This includes everything from our wellness team, internal audit, accounting/finance, digital marketing, legal, facilities and much more! We believe our strength is our people and we attract those who make us better. Our team members are encouraged to try new things, have a strong work-life balance and continue to grow their skill sets. We are in the middle of a digital transformation, and at Clayton Technology, our team members get that. Our collaborative and innovative culture encourages team members to grow to their full potential. With over 350 information technology team members, we help drive and support every business unit at Clayton by providing innovative technology solutions. Clayton Tech provides services to the entire company, including everything from strategy and planning to software development and IT operations. Clayton Home Building Group has more than 12,000 team members across the United States, currently building more than 45,000 homes per year. We are committed to providing quality, beautiful homes to families across America, and it’s all possible with the knowledge and expertise of our hardworking team members. More than 1,900 team members support Clayton Retail, with over 350 retail centers across the United States. Our home consultants help customers choose from hundreds of floor plans and customize a new home to meet their needs. Clayton Retail, alongside our eight other retail brands, sells more than 17,000 homes annually, as we help people achieve the American dream of homeownership. Clayton Connect, part of Clayton Home Building Group, is responsible for safely transporting our homes and making sure they arrive free of damage. More than 200 team members cover an average of 6,000 miles a day, knowing they are doing more than delivering a home - they are delivering a family’s dream.